Troubleshooting and Resource Guide for Windows 95/98/ME/XP/Vista

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Awards

Warning: This page is by far the most graphics-intensive of any page on my site. Have patience, please.

Awards and Kind Words:

...On behalf of the sometimes frustrated users of Windows like myself, thanks for all the hard work in compiling this information for us.
-- Bill Cook, President,
Great Computer Originals

Love your site! You take otherwise dry info and make it fun to read -- not an easy task!
--
"Romulus"

Toejumper's opus is perhaps the most comprehensive Windows...survival guide out there. This site has everything, literally everything. Study, study, study!
--
Radsoft.net

Your content is superior and is just what this award is all about.
--
Internet Brothers

What a wonderful idea you had when you created your site. It is both informative and easy to understand.
-- "Rixshaw,"
Mesweet Awards

A worthy enterprise and a positive contribution to the Web.
-- Bill Darling,
Critical Mass

Superb...I will be proud to have a Planet Gif award on such a quality site.
-- Spaceman@
Planet GIF

...One of the best web sites I've seen. It offers some much needed information to all of us Windows folks.
--
TagTech and Max

...[A] plethora of useful information.
-- Joy Williams of
JoyZine

You have a very impressive site.
-- Jim Perry, Sales Manager,
Price.com

What your site offers is a useful service to the Internet community.
--
The Web Studio

Finally! Someone who can communicate to the great unwashed in something besides "geekspeak." I want you to know that you have helped me a great deal and I appreciate the assistance.
-- "Phalanx"

I had lost Windows due to a bad registry, and spoke with several people who said "restore," but after copying the files like you recommended, it came back. Yeah!!! Thank you a lot. I have forwarded your link to every one I know running 95.
-- K.M. Branham

Just found your Troubleshooting and Resource Guide and find the topics incredible. As a greenhorn on here this is a wonderful way to get info out and help make my life simpler on here.
-- B.A. Feeney

...quite the best and clearest basic computing guide I have yet found on the Net. I'm no newbie, but I've learnt a few things I didn't know from reading it.
-- Mark Lammas

...You have a great site. Very helpful...lots of good info I haven't found anywhere else! No ad banners, no sales pitches and no clutter! Lots of good freebies too.... Keep up the good work.
-- "ULuckyDevil"

...[Y]ou have put much effort in creating your website in order to enlighten the world and share the knowledge that you possess.
-- D. Anwar, Editor,
The Art of Classical Riding

Thank you for the knowledgeable information on your site. It is one of the best sites I have ever seen!
-- V.P. Dhakappa

I have been a fan of your site for some time. ...The hard work definitely shows!
-- Vince Underwood,
5 Star Support

I give [your site] an A+ for helpful info.
--
Keiths Astronomy Page

Your site is excellent; packed with the most direct, useful, easy-to-understand info I've ever found anywhere.
-- "WoodyRNR"

I've seen a lot of "tweak" pages but I think yours is superb.
-- "Jo2BS"

I've spent hours browsing around looking for answers (nowhere to be found might I add) and to think I could have got it all in one site.
-- "LRMcCoy6163"

Thank you for a most informative and useful site. It deserves the CarsonStoner Medal of Columbian Gold - the highest in the land.
-- "HiPlainsDrifter" (this one cracked me up so much I had to add it)

The new site is primo. Straight talk from a user who does not claim to know it all. I really believe you have reinvented the wheel here. ...Man keep it going. Write a book will ya. I want the first copy. Thanks for bringing the world of computers back down to earth.
-- "T.J."

There are tons of tips and tricks here to go through and digest.
-- Rob,
Geek.com

Just a line to say thank you for your site, it has helped me and subsequently several of my friends from losing chunks of hair in frustration and from severe head trauma through wall-head impact. The frustrated Windows users of North West England salute you. ...It is also my pleasure to award you with the Platinum award for head trauma prevention for 2001.
-- "Almoe"

I am amazed at this web site that you maintain. This is a great help to both novices and to others. You can bet I passed it on to all my friends.
-- Pete Kulbok

I found your wonderful site this morning whilst surfing. I will be back!! Thank you and keep up the good work that you are doing to help people like myself. Your site will be passed to my friends.
-- Tommy Smith

FANTASTIC website! Your site is on the top five of those I recommend (right behind "annoyances.org") for those in need of a good FAQ.
-- "Guru2000"

After spending days and days, searching thru Windows, ZDnet, driver sites, Compaq, Hewlett Packard, and so many help screens (I can not begin to tell you), I have found more information on your site then anywhere I could have looked. And most importantly, in a language I can understand. ...I am going to tell everyone I know what a wonderful site you have. Thank you so much for all your help.
-- Donna Franck

Thank you for a fantastic, informative, and entertaining website. Provided me with info that I didn't even realize I needed!! And the tidbits page, with the pranks, is definitely going to be fun (hey, I'm unemployed right now, so I can't get fired!)
-- Kelly Moore

We have just been browsing your site and have found it to be very good, with a lot of great features to it.
-- Tyson Richards,
Trellian Internet Software

Thank you, thank you, thank you, for your links.
-- Dennis Yesse

Despite the tongue firmly in cheek, it’s quite a valuable resource for those of you tasked with Windows support. There are so many resources here, it’s pointless to list any of them. Check it out yourself, and tell me if you don’t find something of interest. Besides, what can you say about a site that quotes Homer Simpson, Ronald Reagan, "Friends," Brigham Young, Mae West, Erica Jong and Sir Arthur Conan Doyle? It’s pretty darned eclectic, that’s what!
-- "Chester," the official voice of
ITC Magazine

...Excellent material and writing style! The "clean look" and style of your pages are very much appreciated in this day of garrulous, bouncing GIFs and in-your-face ad banners.
-- E. Powell

I'm laughing my ass off far more than a human should be capable of. After 22 years as a PC junkie, all the while trying to 'beat my computers into submission' whenever the cat sneezed or solar flares occurred, or there was a spider in my room before I went to sleep, your website is truly as refreshing and informative as dying (meant as a compliment). Muchas gracias, amigo.
-- Bob Downs

Your site...is fantastic. Thank you for your willingness to make this enormous body of work freely available. I applaud your effort.
-- George Covert

Brilliantly readable...fair play to you.
-- Desi Wilkinson

I'm new to your site, however it seems to explain all I don't know in a way I understand. It is such a pleasure to understand what is going on. Thank you for building a greatly needed, understandable, and worthwhile site, and I look forward to your newsletter.
-- Pat Hyer

Thank you very much for your very useful website. I used your advice on using the old filemanager to fix file associations in Win98. Brought me back to the days of Win3.1 when there was no horrendously complex registry to bother about.
-- John Pang

What a great web site. This is the first web page I've found that actually speaks to you in English about the ins and out of your computer. Great Job!
-- Denton Johnston

You ROCK! Great site. Info people can REALLY use! Thanks!
-- Janet Underwood

I like your newsletter... I'm glad to see that somebody on the net hasn't succumbed to the commercialization that runs rampant in these parts and makes a user feel like a number. Keep up the great work...and don't unsubscribe me...hahahah!
-- Jo Doe

I definitely want your newsletter. The way you explain the computer is just what I have been looking for. Have you ever written a book on the subject? Your website is the start of one. Keep up the good work!
-- Laura Enez

It has helped me tremendously. Thanks again for all of the useful information.
-- Amanda Curley

Please allow me to add my accolades to those of the others for your wonderful site. I spent countless hours at it in one day.
-- Rosita Peters

...I must compliment you on what an extraordinary achievement your site is. I have always been able to get, if not an answer to my questions, at least a glimmer of understanding and a sense of direction as I headed out into the net. Hard facts, appropriate level of detail, clearly presented and droll as well.
-- "TurnipTrukRefuge"

I wanted to extend to you my thanks for taking the time to set up your "help desk" for folks like me who are not computer wizards. And your sense of humor is very enjoyable...thanks again!
-- Susan Cherpak,
Telanalysis

I liked your site so much, I ended up downloading every page. It printed out as about 1,700 pages! Quite prolific you are! ...I used up two black ink cartridges and one color cartridge to get your info, but it was well worth it. I am in the process of reviewing it. It already looks as if there are tons of very relevant tips! Thanks again.
-- Marc Cunningham

Let me say, I am quite a novice on my PC -- but am attempting to learn more each day. I've just "surfed" on to your site - I love it and have already learned so much! I intend to read each word! You have a way of simplifying everything so that even I can understand it ;) Just wanted to say, Job well done!!
-- Traci in Florida

I suppose you get a lot of mail saying "I wish I had known about your site...(pick a time reference)...ago." This is one of those types of letters. It's also a letter to let you know how glad (very) I am that I stumbled onto your site. It is everything your awards page quotes claim it to be and it's also more than those things. It represents the efforts of someone who is humane, compassionate, generous, intelligent and motivated enough to share these gifts.
-- Terry Davidson

You have created quite the site for system help...more than I can say I received from my Dell support guy.
-- Leeann Organ

Your site is great! I have been searching all morning to find out why my win ME keeps crashing and this is the first info that has made sense.
-- KWL Veterinary Resources

Your site is great. I appreciate the fact that I can usually get the answer I need from your site.
-- D. Spindler

Thanks for your wonderful Windows guide!
-- Ekhart Georgi

[T]his site is one of the most helpful I've found. Everything from the most basic principles of Windows up to system tweaks for improving your system's performance, explained in plain language.
-- "Pete" from "Buffalo's Scuttlebutt" discussion group.

I just wanted to thank you for taking time to put together on of the most useful sites out there. Your site has saved me endless amounts of search time.
-- Michael Laurent

Thanks for your helpful page with information on dealing with corrupt file associations. I had installed and then backed out Office XP, and it screwed up my file associations big time. My .htm files were especially bad, and even reinstalling IE 5.5 did not set the problem straight. But I took your advice and was able to use WINFILE (like a ghost from Windows past!) to remove the association and then set it straight.
-- Chris Hemmel

I have really enjoyed your whole site. I read every word! I had been trolling all night long for that WinMe "Backup Utility Tool" that isn't there. I have found out everything about it by this time except that when I go into a site for the actual backup window,it's still not there! So when I came upon your site,it was just a lifesaver. ...It was really very interesting to read all this and I certainly printed it out because your site was chock full of all kinds of great tips. ...[M]ay I say what a great thing you are doing by sharing all this vast knowledge with the rest of us. I truly have appreciated it. Thanks so very much and I am so glad I came across your wonderful site. Please keep up the good work.
-- Beverly Hawkins

I find your website to be an excellent informational resource and I appreciate the time and care you've put into it.
-- Bob Mason

Your site is one of the finest of it's kind. I have been copying excerpts for a couple of new users, and of course, giving credit, and adding a link to your site.
-- Earl Daugherty

Your website is so helpful. You should write a book. I read 6 technical books and could not find answers until I found your site.
-- Robert Valilhura

...this is truly the absolute best website on windows and computer stuff I have ever been to. You don't screw around and you write in a language that us "wanna be computer geeks" can actually understand. Thank you for having this site and for saying things the way that they are
-- Jen Barber

...I laughed so hard after coming to this site to find a way to fix my computer problems. Although I still haven't found the problem in my computer, I did find that this was the coolest site to come to for help. It's in "girl" english so I was able to do a lot of things that I normally wouldn't have been able to do had I tried to go by the help files on my computer.
-- "Guppysbabygirl"

Thank you for one of the MOST useful sites I have come across in a long time.
-- "Toppicat"

...you have THE most entertaining as well as informative site I've ever seen!
-- Heidi Brooks

This is the coolest information I have found....very good info but presented in a way those of us who are not "techies" can easily understand.
-- Larry Jones

Very helpful site you have here. Best one I've seen. Many thanks.
-- Rich

I am a self taught PC user/repairman, the majority of my education came from www.toejumper.com/. Thanks for the info, it's easy to read and comprehend.
-- "Acesjake"

Enjoying your site immensely. What a service! God bless you!
-- Kelly Grant

Thank you so much for your easy to understand comments and instructions. As an older adult getting my first computer five years ago I am really trying to stay current and informed. I took multiple classes to learn HTML, Dreamweaver and CSS.
-- Barbara Pratt

Man, I enjoy your style! Please add me to the subscriber list for your newsletter. Thanks for the newsletter, the info, and most importantly (to me, anyhow), thanks for the laughter.
-- T.L Straub

I must tell you how impressed I am with your web site. I found it most useful and fun to explore, so much so, I have passed the link on to friends and family. I would also like to add that the format, and page descriptions are nicely done. Good job!
-- Thomas Feeken

I've just spent a good 5 hours or so glued to your website, copying reminders here and there into Infomagic. I can 't think of a grand enough superlative so I will simply say well done!! And thank you.
-- "Teffie14250"

You not only richly deserve the awards you have received, you should be a candidate for sainthood. Being a 'newbie' who came to the inferno, er...I mean...world of computers, a little later in life, with in excess of 3 or 4 brain cells left over from the 60's, your information and presentation has proven invaluable.
-- H. (Bart) Vincelette

A friend just sent me a link to your site. It is the best I've seen. I am no pro by any means, however, I'm the one all my friends and family come to when "my computer broke."
-- Mark Tucker

I'm a 55 year old man from the Vietnam era, and I never got much education on computers. ...I never could find much info for my Win 98 until today. I stumbled across your site like so many have, and man, did I hit the mother lode! You have just what a man my age is looking for. ...Thank You.
-- Mike Richter

Just a line to let you know how much I appreciate the advice on your website. ...I noticed the tip from Yvette re using XCOPY32. [I]t booted right up! I then followed the directions for XCOPY 32 and it worked like a charm.
--Maxine Wolk

Thanks for the useful information on your website. I was able to rescue an old pentium machine for my girlfriend to do her college work on. Thank you very much.
--Alan Follows

Just wanted to say thanks for all of your advice. I think I finally got my computer back to normal!
--Linda Arnold

I searched a zillion sites for 48 hrs (my butt hurts still!) and finally came across yours, which led me to 5 Star Support, and after two more days and 3 helpers, my glitch is resolved!!! Thank you for your very, very wonderful site.... I have already used several of the sites on there for various things, and will pass along the good information. Again, thank you for such a helpful site!
--Gwen Lyon

I recently started working at a PC shop and I tell all those newbies to check your site...'cause of the plethora of info you have accumulated
--Vetter Burns

The toejumper site is a fantastic site - I'm glad you are still doing it. Best wishes to you, a precious resource!
--
Indigo

I have spent well over an hour on your extremely information website. Oh so much to learn! Chock full of information! Luv it; just plain luv it. And I so enjoyed that when I go from one page to another, or when I closed your site the way the screen changed with all those 'little dots' or whatever it's called. How beautiful! I intend on spending time on your website everyday so I can learn something new.
--Linda in Ossining

Brilliant site!! You have helped me enormously over the past few days.
--Ken Battye

That was THE most awsome site I have ever been on. And believe me, I have been a surfin' fool trying to get info to help me trouble shoot my PC's problems.
-- Paula Hodges

Thank you for a great website which has enabled me to sort out my friend's laptop. It had NEVER been scandisked or defragged in 3 years of use (!).... I had major problems getting it to run these programmes at all. Your site (which I found a few hours ago) enabled me to fix it all and it's like a new computer. I've added the site to my favourites.
-- James Wells

And one for my pals at 5StarSupport:
Thank you so much for recommending me to the 5starsupport.com guys...they really helped me out! They were extremely helpful.
-- Brittany Rattray

TechSightings

Check out the Oct. 19, 1999 review of my site at
Andover's TechSightings.
They have some terrific things to say about my little creation.
Even better, this was the review that first got this site noticed.
Note: TechSightings has faded from sight, having morphed into
NewsForge, an open-source site.
The review has long since disappeared from the
Andover/NewsForge site, but I did find an old copy on the
Internet Archives site, to which I have provided a link.
Hope it still works. 

Golden Ace Award - Best Web Resource

Winner, Best Web Resource of 2002

 

Excellence Web Site Awards     Nominated for Aljapaco Award     Doug's World Bronze Award

 

Award e-sweet - the best of cyberspace     Internet Brothers: Helpware for the Cybercommunity     CM award    

 

Golden Web Award 2002     Mesweet Gold Award     Worth More Than a First Look Site

 

Pure Illusion Content and Literary Merit Award     Web Source Bronze Excellent Site 1999 Award    

 

Once in a Blue Moon Award For Excellence     Planet GIF Magnum Award    

 

Twilight Outstanding Web Site Award     The Best of the Web By TheWebStudio.net    

 

JoyZine's Wonderful Website Award         Pinnacle Club Web Authors Choice Award    

 

Jewel of the Web Emerald Award     Majon Web Select Award     ScorpioSite Award    

Spyder's Empire Excellence Award

Maxaward    

Spyder's Empire Cool Site Award    

Great Computer Originals All Night Diner Choice Award     Award of Giving    

C.J.'s Award of Excellence     EddNet Bronze Award    

Aardvark Archie's Cool Site Award     DW Enterprises Award    
 
 

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