Win 95 users, go into My Computer/Control
Panel/System/Device Manager (or right-click My
Computer, choose Properties, and select Device
Manager), and click on the top item in the list,
Computer. Click Print.... Select "All Devices And
System Summary." Click OK. Make sure you have enough
paper in the printer, as it may spit out up to 20+
pages of techie stuff. Now click once on each entry
in the Device Manager list, click on the Properties
button, and check the resource values listed on your
printout against the ones on screen. Every once in a
blue moon the two will not match (really!), and the
screen is always right. Correct as necessary. (No
one said this step was fun.) Win 98/ME users, you're
in luck: just access the System Information Utility
and choose File/Export.
This is a good time to
retrieve and jot down your Registration Number as
well; in case of a reinstall, Windows will need this
number. Right-click My Computer, select Properties,
look for the last number under "Registered To," and
jot it down on the sheet. Date and store this sheet.
Technical support people may need this, as will you
when you want to compare your old setup with your
restored version. Or use a fine-tipped marker to
write it on your Windows CD (label side please).
Now you need to create a simple map of your hard
drive(s) and its, or their, contents, including long
and short names of all folders. (Remember, Win 9x
will support file names of more than 8 letters, but
DOS won't. This is a major incompatibility.)
If Windows zaps itself, and you're forced to try to
reconstruct from DOS and look for files all
magically renamed WHATDA~1.FCK, this list will be a
big help. Refill your printer with more paper, open
a MS-DOS window, and enter the following command:
Finding the specifications about your particular
machine might not be so easy. Here's some help.
(Don't know what some of these things are? That's
covered later.)
- Central Processing Unit (CPU)
You need to know the type of CPU you have
(Pentium II, AMD K6, whatever) and the clock
speed (for example, 350MHz). The packaging from
your computer usually displays this somewhere;
if you've tossed that out, look in your manual.
You might be able to get some info from your
BIOS Setup screen -- when you start your
computer, it will tell you to hit a certain key
to enter Setup. Hit that key quickly and poke
around in the various screens. When you've found
what you need, exit without saving any changes
(important!). You may also find this info in My
Computer -- enter Properties as detailed above
and look around the screen. You can always call
the manufacturer.
- Random-Access Memory (RAM)
Find out how much RAM you have by going into
Control Panel, clicking on System, and looking
under the General tab.
You need to know the maximum storage
capacity of your hard drive(s), the number of
partitions (formatted divisions of a drive that
have their own drive letters; most home users
don't do this), the amount of used and unused
space on each drive, the drive's file system,
and the method of interface used by the drive.
Some of this can be gleaned through use of the
DOS command FDISK. Go to the MS-DOS prompt under
Start/Programs, and at C: (or whatever letter
your drive has been assigned), type FDISK. Now
press the 4 key to review partition information.
You get lots of cryptic info about partitioning,
file systems used, partition size, and
percentage of disk space consumed by each
partition. For used and unused space,
double-click My Computer, right-click in the
drive or partition you want to know about, and
choose Properties. The pink and blue pie graph
will tell you how much used and unused space
there is. The last bit of info, interface type,
isn't easy to come by. Unless you're using a
pretty high-end PC, you're probably using an
IDE/ATA drive. If you're driving a
top-of-the-line model, you might have a SCSI
interface. Check your users manual.
Most Win95 and 98-compatible PCs sold these
days have one 3.5" disk drive, although there
are plenty of old twin-drive models still
chugging away out there. Your Win 9x computer
should run 3.5 disks with 1.44MB capacities, but
if you're operating some ancient hellish hybrid
that's had Win95 grafted onto it, try entering
MSD at the C: prompt and pressing D.
Find out the manufacturer of your CD drive
and its maximum speed ($x, 24x, whatever) from
the users manual or by calling the PC
manufacturer.
You might have a Zip drive, an LS-120, or
whatever as an additional storage medium. You
ought to know what kind of disks, tapes, or
cartridges they use, and what kind of interface
they use. The drive's users manual should tell
you what you need to know here. Also, check what
port it uses to connect to your PC: is it a
25-pin parallel port, a 50-pin SCSI port, or a
USB port? If you don't know and the manual
doesn't tell you, ask the resident geek.
- Modems and connectivity cards
Most home users use a modem to connect to
the Internet, while most business users are
connected through some sort of LAN device such
as an Ethernet system. For LAN users, ask the
technical person. For modems, find out the
manufacturer, the model number, and the maximum
transmission speed by flipping through the
manual. If you're using an internal modem
installed at the factory by your manufacturer,
you might have to give those guys a call.
External modems connect either to a 9-pin serial
port, a 25-pin parallel port, or a USB port. To
find out what COM port your modem uses, open
Control Panel, click Modems, and in the Modem
Properties dialog box, click the Diagnostics
tab. Whichever COM port you're using will have
the modem listed next to it.
This can be a headache. Does your video card
connect directly to the motherboard or does it
connect through the monitor? If you bought an
off-the-rack PC, most likely your video card
sits on the motherboard; if you've upgraded or
your system is relatively high-end, you may have
a separate card. At any rate, you can find out
some specs by right-clicking the Desktop,
choosing Properties, choosing the Settings tab,
and clicking the Advanced Configuration or
Change Display button. Choose the Adapter tab
and look for the name of your video card (it may
be called a video adapter), the manufacturer,
and, if listed, the amount of built-in memory.
For the amount of VRAM, if any, your card has,
you'll need to scope the manual. If you've
installed a new video card and you've installed
the wrong driver, your screen may come up blank.
Reboot Windows and hold down the F8 key. Windows
will start up with a generic driver, allowing
you to delete the wrong driver and add in the
correct one.
Again, you may have any of a number of sound
card types. You should know the manufacturer and
model number, whether it supports Sound Blaster
and General MIDI standards, if it plays audio
files in 44.1KHz stereo, supports your CD-ROM
interface, employs FM synthesis or Wavetable
synthesis, and is capable of playing 8-bit or
16-bit sound. Whew! Again, your manual or your
manufacturer's technical support line may be
your best bet.
Do you run a TV tuner card, an FM receiver
card, or some other exotic multimedia device?
Find out the usual info from the manual or the
manufacturer's hotline.
What size is your monitor, 15-inch, 17, 19,
21, or a true behemoth? Is is a CRT (found on
most desktops) or an LCD (found on
portables, but coming soon to a desktop near
you)? Who made it? What's its dot pitch? Refresh
rate? Maximum resolution? VGA or SVGA?
Active-matrix or passive-matrix? Take a Prozac
and dive into your manual.
- Keyboard and Mouse (or other pointing
device)
Most of us use the standard flat keyboard
and mouse to input our data or blow away the
Klingons. If your keyboard and mouse (or
trackball or whatever) isn't made by the PC
manufacturer, you should find out who made them
and what models they are. Oftentimes this info
is on the bottom of the keyboards and/or
pointing devices. How do they connect? Most
modern devices use either a PS/2 port or a
supermodern USB port, but a few older jobs use a
9-pin serial connection. Ask the same guy you
had to ask before.
I'm not talking about your copies of Tomb
Raider or Office 2000, I'm referring to two
things: your BIOS (Basic Input/Output System)
and your OS (if you're reading this, probably
Windows 9x). Learn your BIOS version by going
through the BIOS setup screen discussed above.
As for your Win 9x version, there's a whole
section about which version you're running later
on in this site...it's that complicated.
If you have a scanner, you should know if
it's a flatbed, sheetfed, or handheld model.
Your printer is either a dot-matrix, inkjet, or
laser. You need manufacturers and model numbers
for these devices. Find out which LPT port your
printer is connected to (probably LPT1, but
verify), and how much memory, if any, your
printer possesses. Again, you need to hit the
manuals, but you can find some of this through
Control Panel's Printer applet. Double-click the
Printer icon, right-click your printer, and
choose Properties from the pop-up menu. Find the
name of the printer and its port by clicking the
General and the Details tabs respectively.
You may want to use this
specifications form to jot down your
information. Just print it and fill in the blanks as
directed above.
The System Properties sheet in My Computer can be
customized to give us the information we need most.
Start the customization process by accessing the
OEMINFO.INI file in the Windows System folder (Win
NT users can find this in the System32 folder). Copy
it to another folder as a backup. A few of us won't
have an OEMINFO.INI file; these folks can create
their own. Double-click the file to open it in
Notepad or your default text editor (or open a new
file in Notepad if you don't have the file). All .INI
files like this one put their section heading names
in [brackets]. The first section to edit is called
simply [General]. (If you're creating a new
OEMINFO.INI file, just create the sections as we go
through this procedure.) You'll see two lines,
Manufacturer= and Model= . These lines
should include the manufacturer and model number of
your computer; if they don't, add that info. You
don't have a lot of room, so choose wisely. In the
[Support Information] section, you should find
several entries beginning with Line 1=, Line 2=,
and so on. On these lines, you can add invoice
numbers, dates of purchase, warranty info, etc. Keep
the lines short enough so you don't invoke the
horizontal scroll bars or word wrap. To add a space
between lines, type a line number, but keep the area
to the right of the equal sign empty. You can create
an indent by enclosing everything after the equal
sign in quotation marks and then adding spaces
inside the quote marks to move text to the right.
Save the changes and take a look in My Computer's
System Properties by right-clicking My Computer and
choosing the Properties tab. Other info that can be
kept in here include passwords or password clues --
well, actually, you can include anything you want,
but we're attempting to be somewhat useful here.