
Agh! The computer's gone wonky and
you have no choice but to restore
the computer from scratch. See my
Backing Up the Whole Enchilada
page for information about doing
full backups; if you haven't done a
full backup, prepare for hours of
cursing and reinstalling.
Most computer providers such as IBM,
Dell, and NEC/Packard Bell provide
their own "restore" or "recover"
utility disks, either on floppy or
on CD. Depending on the program, you
can use these utilities to test your
hardware, reconfigure your file
structure, reinstall Windows, or
format and restore your entire hard
drive. Explore your options if you
have one of these disks.
You're better off scrubbing your
hard disk clean and reinstalling
from scratch, rather than
reinstalling (or installing a new
OS such as Win 98 or Win 2K)
over the old OS. A clean
install/reinstall saves mucho
headaches down the road.
Various commercial utilities
provided by vendors like Norton and
Symantec (who bought out their
competitors Helix and CyberMedia),
can also provide the above services
for you, along with other data
restoration and retrieval routines.
Sooner or later, you'll need to use
your emergency boot disk to get your
computer up and running. Insert it
into drive A:, turn your computer
off, curse for about 10 seconds, and
turn it on again. It will eventually
bring you to the A: prompt. So far,
so good; you're in DOS. Now type
DIR C:.
If you get a string of files that
look familiar, praise the heavens:
your data is OK. Type
SCANDISK C:
and let it try to find the problem.
(Warning: ScanDisk's "fixes" may
render your data irretrievable. Make
sure your files are backed up and
read about ScanDisk below before
trying it.) If ScanDisk gives you a
green light, type SYS C:
to restore the files that make your
hard disk function. Then use a
utility like Norton's Disk Doctor,
or let a techie friend look at it,
to find the problem (assuming
ScanDisk didn't find and fix it).
OK, so your emergency disk alone
didn't do the trick; your system is
trashed. Maybe you need to purge
Windows and reinstall it. Start by
uninstalling Windows. Always disable
(or even better, remove) all
antivirus programs before un- and
re-installing Windows.
Method #1 (Win 95 only): If
you can get into Windows 95, AND if
you installed Win 95 over Windows
3.1, go through Add/Remove Programs
in Control Panel, and on the
Install/Uninstall tab, click Windows
95 and then click Add/Remove. Click
Yes. Click Yes to remove long
filename support and check the hard
disk. Click OK to shut down Windows
and continue. Remove all CD's and
floppies from their drives, and
press Enter.
Method #2 (Windows 95, 98, and
ME): Restart your computer using
your emergency boot disk and then
run UNINSTAL.EXE.
Method #3 (Win 95 and 98):
From the DOS command prompt, run
UNINSTAL.EXE.
Method #4 (Windows 95, 98, and
ME): If you can get Windows up
and running, from the Start/Run box,
type UNINSTAL.EXE from the Open box.
But what if your system's so
corrupted you can't even run the
Uninstal program from the DOS
prompt? Try this (not in ME):
Restart your computer and hit F8
when you see the line "Starting
Windows" appear. (If you can't even
get this far, use an emergency boot
disk). Choose the option "Previous
Version of MS-DOS." You'll use the
DELTREE command to systematically
purge Windows from your computer,
but first you need to get DELTREE on
your drive. At the C: prompt, type
COPY
WINDOWS\COMMAND\DELTREE.EXE C:\
Then type the fearsome command:
DELTREE WINDOWS and shudder as all
your valuable files, modifications,
etc. get zapped in a few
microseconds. After you've finished
dealing with the trauma of this
command, make things worse on
yourself by typing:
DELTREE
AUTOEXEC.BAT
DELTREE CONFIG.SYS
DELTREE PROGRA~1
DELTREE RECYCLED
DELTREE WGP0000
DELTREE WINBOOT.*
DELTREE SUHDLOG.DAT
DELTREE SYSTEM.1ST
DELTREE *.W40
DELTREE SETUPLOG.*
DELTREE BOOTLOG.*
DELTREE DETLOG.*
DELTREE IO.SYS
DELTREE MSDOS.SYS
DELTREE D??SPACE.BIN
DELTREE COMMAND.COM
You have just gutted your operating
system. Now, to begin the process of
reanimation, insert your emergency
boot disk and restart your computer.
At the C: prompt, type:
SYS C
Restart the computer. Assuming you
made your boot disk properly, you
can now insert your Windows CD or
floppy, and type C: SETUP to begin
installation. (If you have the
Upgrade version of Win95, it will
ask you to insert Disk A of Windows
3.x to let it know that you're
legitimately upgrading.) Follow the
command prompts.
A few hints to help you reduce the
trauma of reinstallation: 1) Before
reinstalling Windows, at the C:
prompt, type
MSD
and press Enter. From the File menu,
select Print Report. Select Report
All, then OK. Use this printout to
answer questions that may pop up
during the installation process. 2)
Make sure you have your Windows
registration number handy. (See Part
1 above.) 3) Using your ERU disk as
opposed to a plain old emergency
boot disk will make it easier to
reinstall, as well as resetting your
computer with the latest information
from your setup and not the factory
defaults. Remember, ERU doesn't work
on the newer flavors of Windows. 4)
Instead of using the Typical install
default, which lets Windows decide
what does and does not go on your
computer, try the Custom install.
You get to decide instead of the
program. 5) If you have a program
such as Nuts&Bolts, Norton
Utilities, Outside/In, Norton
Desktop, or any other shell
extension or substitute desktop,
remove it before reinstalling
Windows. 6) Back up your old system
files when reinstalling, if you're
given the option.
Digital storage isn't everything.
Copy your e-mail addresses,
passwords, favorite Web sites and
their URL's, etc, on paper. You'll
be glad you did.
One of these days, you may want to
purge and reinstall yourself,
without even crashing. It's been
shown that Windows actually does run
more efficiently if occasionally
given a brainwipe - cleans the
deadwood and old glitches out most
effectively. (Much of the following
is explained farther on.)
-
Hopefully you've been
keeping a record of all hardware
modifications, new installs, and
so forth that you've performed.
If not, it wouldn't hurt to sit
down and reconstruct when you
installed what.
-
Make a boot disk and verify
that it will run all of the
drives.
-
Back up your data files, app
modifications, plug-ins, Net
downloads, whatever. Partition
and reformat your hard drive.
-
Create an extended partition
with a separate logical drive
for storing data files, so you
can fight it out later with
Windows without debris being
thrown into the data. If you
have enough room, partition off
about 200MB in a separate
logical drive for storing setup
files, drivers, and other
critical files. (This is easily
done with one of the
partitioning apps mentioned
elsewhere.)
-
Copy the Windows folders
from the Windows CD to your hard
drive, preferably to the smaller
drive you just created using the
appropriate DOS command. If your
system requires custom hardware
drivers, create a subfolder for
each one and copy the drivers to
their folders. While you've got
the installation CD out, find
the product key and keep it
close by. (Lost the product key?
The Magical Jelly Bean
Keyfinder from
www.magicaljellybean.com/keyfinder.shtml
can find it for you, and the
program is free.)
-
Boot to a DOS prompt and
install the thing by running
Setup from the \WIN95 or \WIN98
folder on your local drive.
After setup is completed, create
a text file on the Windows
desktop and keep a running list
of configuration notes.
-
Install and configure your
hardware, including custom
drivers for mouse, video, sound,
network cards, SCSI adapters, or
others, and configure your
network connection if necessary.
Select your printer.
-
Go through Control Panel's
Add/Remove Programs, and look
over the setup under the Windows
Setup tab. Add whatever
components you think useful,
particularly the Multimedia
Volume Control and Backup
applets.
-
Install whatever patches and
updates your version of Windows
requires.
-
If you want Internet
Explorer, now's the time to
install and configure it. If
you're running IE4x, configure
the Active Desktop or deselect
it.
-
In Windows Explorer, choose
View/Options and adjust your
folder options. Set the Recycle
Bin options by right-clicking on
the icon. Open Control Panel and
Display, and configure the video
options, adjust your system
colors, change your wallpaper,
and make other visual changes.
Remove the Online Services and
MSN icons from your desktop. If
you want TweakUI, now's the time
to install and configure it.
-
Set up Dial Up Networking
and configure your modem. Set up
and test your connections to the
outer world. To make Windows
remember your username and
password, log on at least once
to each connection.
-
Install system utilities, a
virus scanner, an unzipping
program, viewers such as
RealVideo, Quick Time, ACDSee,
etc.
-
Install your major
applications. Set program
options such as custom toolbars
and proper data paths. (MS
Office users, now's the time to
decide whether or not you want
everything going to My
Documents.)
-
Restart Windows and verify
that everything works properly.
Use a disk imaging utility such
as Drive Image or Ghost to make
a copy of your new, clean
configuration. Store it
somewhere like a Zip/Jaz
cartridge or a CD-R. Keep the
backup somewhere safe.
-
The next time you feel (or
require) the need to purge and
reinstall your PC's mental
works, restore this image and be
done with it. Easy.
A terrific site for more information
is located at
www.windowsreinstall.com/.
If you're installing Windows 98 for
the first time, you may get a
Windows Protection Error when you
try to fire it up. Simple fix: take
the Windows CD out of the drive and
restart the computer. Would that all
the fixes were so easy.
The new policy of Microsoft, as
implemented with Windows Millennium,
is not to issue full-fledged OS CDs,
but instead to provide attenuated
"system restore" disks. These
"restore" disks contain an image of
the system's settings as it came out
of the box. If you're forced to use
the disk, your machine reverts to
its original state, sans all
customizations, improvements, and
data files. In other words, Win ME
and XP users ought to make damn sure
that all of their important data and
application files are stored
somewhere else in case disaster
strikes and they're forced to
restore the machine to its original
state. The good news is that if you
have a little knowledge about the
ins and outs of Windows functions,
you may be able to restore your
machine from the files stored in the
WINDOWS \ OPTIONS \ CABS folder:
find the Setup file in this folder
and use it to run a reinstall. The
reinstall should take place without
scragging all the other info on your
hard disk, and should retain most of
the configurations and
customizations that you've put into
place. More adventurous, and
experienced, users can partition
their hard drive disks to create a
new logical drive and import the
WINDOWS \ OPTIONS \ CABS material
into the newly partitioned drive.
Both of these methods have their
drawbacks, but if you're faced
between trying one of these and
using the System Restore disk to
start from scratch, which would you
rather do first?
Here's a twist on the usual
reinstall procedure, contributed by
a LangaList reader and said to work
on all flavors of Windows. First,
identify all the hardware on your
system and copy the .INF files for
each piece of hardware to a floppy
disk. While many bits are generic
Windows supported, many others have
their own unique setups. The idea is
to collect all the actual setup
files, either from the .INF folder
itself, the WINDOWS \ INF \ OTHER
folder, or locate them on the floppy
or CD from the manufacturer. If you
are not certain which ones to copy
from the floppy of CD, copy them all
to a properly formatted floppy disk.
Next, do your format and reinstall
with this little twist. When you get
to the "Setup needs to restart.
Remove all Floppies" step, leave the
boot disk in and restart. When you
get to the DOS prompt switch to the
A:\ prompt and type COPY *.*
C:\WINDOWS\INF where C is the
letter of the drive you installed
Windows. Remove the floppy and
restart so that setup will resume.
The twist is that now Windows has
the setup files for the actual
hardware installed on that system,
and when it looks for the hardware
can identify it all and use the
manufacturer's setup. You may be
asked for the CD's with drivers on
it and you get a really solid and
trouble free install with this
method. Even better, you do not get
countless entries in the Registry
for hardware installs that were not
correct. For a new system that you
may have built or rebuilt you can
use the same technique, you just
need access to the original setup
disks for the "newest" hardware that
you have installed. This works
especially well on a new system with
the latest and greatest hardware and
saves literally hours of hardware
troubleshooting.