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Rescue The Drowning PC - Tips for New PCs

This section could go forever, but I'll restrict myself. The first thing to think about is ease of setup. To save yourself unlimited headaches, make sure that your new purchase has each of the following. Take this list to the PC store and hold your ground -- these are NOT negotiable!

  • Your new PC comes with a boxtopper, poster, or videotape that tells in clear simple terms how to set the beastie up;

  • Your I/O ports are clearly labeled, in English and not in Geekish;

  • Your cables are color-coded to match their I/O ports;

  • You have some sort of Internet Setup Wizard, a software interface to guide you through the process of your PC's first connection to the Internet;

  • You get a printed user guide that tells you how to use, upgrade, and repair the system;

  • You get a software-based user guide and help tools that help you use, upgrade, and repair the system (there is NO such thing as too much help);

  • A recovery disk, preferably a CD-ROM, that returns the machine to its original settings in case you run into irreparable problems or total system failure;

  • A minimum of a one-year manufacturer's warranty AND round-the-clock technical support over the phone and the Web;

  • At least one free PCI slot, a free front-accessible drive bay, and a free IRQ for when you upgrade the beastie.

Here's a few ideas for what else to look for in your new purchase. One is a keyboard with CD/DVD controls, a volume control and mute button, and a one-button Internet launcher and telephone answering-machine control. See the keyboards included with the HP Pavilion series for an idea of what a full-figured keyboard can have on it. Make sure you have a decent mouse; if not, spring for the $20-$50 necessary for a good one. Don't let them stick you with a monitor less than 17" and running at 1024-by-768 resolution unless you're paying less than a grand. Insist on a minimum of 64mb in your system RAM and at least 8mb, if not 16mb, of video memory. Does it have an internal V.92 modem? It should. Argue for a DVD drive over a CD-ROM; if you need a CD-ROM capable of reading CD-RW discs, look for a MultiRead drive. As far as internal chips go, an AMD K6-2 or Intel Celeron II chip is okay for an entry-level PC, but if I were spending serious money, I would stick it out for a Pentium II. Ports should include at least one USB slot and, if you're buying a Compaq, a FireWire port also. If it's labeled "Cable-modem ready," you have an Ethernet card inside that will connect to the cable modem you rent from the cable company. "USB-powered" or "USB-controlled" speakers are analog speakers driven from the USB port. "Digital audio extraction" drives the USB audio with digital sound. If you get an Acer machine, make sure it has a feature called TimeMachine installed -- this is a hidden archive of configuration settings and drivers for use when your system melts down. Other manufacturers would do well to copy this little treasure. And, avoid the Apple iMac. It's cute and sets up like a dream, but it's quirky, not easily expandable, prematurely reliant on USB technology, very limited on software, isn't nearly as fast as Apple would like you to think, and the keyboard and mouse out-and-out suck. (The new iMacs have some enhanced capabilities, but still haven't addressed the above concerns except for expandability.) If you really want a Macintosh, go for the real thing, such as the PowerMac G3 (comparable to a PII-450) and be prepared to spend some bucks (but even the G3 comes with schlocky keyboards and mice).

Microsoft has a new policy of not including full-fledged copies of Windows with new PCs. Instead, they're providing "restore CDs," which restore the machine to its factory configuration. The problem with that is if you run the restore CD, you lose everything you've installed since you first used it. It supposedly discourages OS piracy and promotes the idea of a "self-healing" PC, but it doesn't sound like a good idea to me. You definitely want to know if your vendor provides separate disk copies of Windows and all bundled apps with your new purchase, and take that into account when making a buying decision.

A nice overall guide to new PC setups can be found at www.zdnet.com/zdhelp/stories/main/0,5594,2226139,00.html, and another one at content.techweb.com/winmag/columns/explorer/1999/0831.htm. (An update to the Winmag column appears here: content.techweb.com/winmag/columns/explorer/2001/03.htm. Here's some info on setting up and using your new DVD player: www.zdnet.com/zdhelp/stories/main/0,5594,2412455,00.html.

Apple vs Microsoft Thinking of installing Win 98/ME on a computer with no operating system? It isn't as easy as you might think. Read Microsoft's article at support.microsoft.com/support/kb/articles/q221/8/29.asp before you start.

A recent survey from PC World compares walk-in computer retailers. The results were pretty consistent. Shoppers overwhelmingly preferred Gateway Country over any other storefront sellers. Office Depot, Staples, and Circuit City were ranked average, and shoppers frowned on Best Buy and CompUSA. Of course, your experience may not jibe with survey results. And, if you know exactly what you want to buy and you can successfully resist pushy salespeople, there's no reason not to take advantage of whatever sale prices or rebates you may find at one of the lower-rated stores.

But what to do with all those customized apps and files from your old computer? Here's a few tips for moving your old apps onto your new machine and having them work (somewhat) as before. Say you have an updated app on your old box; install the original app onto your new machine, then install the update(s). You need to be aware that most of your updates are reflected somewhere in the Registry. Launch RegEdit by going through Start/Run and entering REGEDIT in the box. Navigate in the left pane to HKEY_CURRENT_USER\Software and then hunt down the folder for the application's vendor (Microsoft, Symantec, Lotus, whoever). Within this folder, click the folder for the program: for example, HKEY_CURRENT_USER\Software\Microsoft\Office. Now select "Registry\Export Registry File" and save the selected Registry file to a temporary folder or a floppy, and name it after the app you're moving. Don't remove the .REG extension. Of course, Windows doesn't store all of its configurations in the Registry -- that would be too easy. You can figure out which files need to be copied with this little procedure: First, launch the app. Then change its configuration -- select new options, change a toolbar, create a macro, doesn't matter, you're just making the app's files change for identification purposes. When you've done this, exit the app, and activate the "Find" function. In "Files or Folders," look for the "Name and Location" tab. Make sure your hard drive is selected in the "Look in" field, click the "Date" tab, select "during the previous 1 days," and then click "Find Now." When the search is through, maximize the Find window and click the "Modified" column header. The files that have been changed in the last few minutes, with the exception of USER.DAT and SYSTEM.DAT, are the files that go with your app and need backing up onto your new machine. Install the application first, then transfer copies of the old, customized installation files onto the new machine. To transfer that copy of the Registry file, launch Regedit, select "Registry/Import Registry File," and load the .REG file from the floppy. For the rest of the configuration, just copy the old files into the same folders on the new PC, copying over any existing files with the same names. Easy, huh?

Apple vs Microsoft Are you a Mac user making the switch to Windows? Yee hah, you're in for some fun. Out of the kiddy pool you go, into the cold deep water. This online article from PC World might help:
www.pcworld.com/heres_how/article/
0,1400,13820,00.html
; so will this site: www.macwindows.com/.

on off And how about that old PC? A good rule of thumb for an old machine is: sell at 2 years, donate at 3, dispose at 4. Corporate users ought to look into paying to have their machines professionally disposed of, particularly if the computers have sensitive data on their drives. Old circuit boards and memory chips can often bring in money if they're recycled, as the gold, silver, and palladium contained in them is worth bucks (not to mention the gobs of toxins released into the environment by decaying old computers). If you're looking to donate old machines, don't just dump them off at Goodwill or the Salvation Army -- they don't want them. Contact Share the Technology (www.libertynet.org/share) or the Computer Recycling Center (www.educateusa.net) for ideas on what to do with your old PC. Another idea is to visit Dell's trade-in site at www.dell4me.com/dellexchange, which gives you three options: auction it off, trade it towards a new Dell, or donate it to the Cristina Foundation. Don't expect to make too many bucks off the old horse, but it's better than retiring it to the landfill. And you can find out about recycling that dead cell phone at www.recellular.com/.

on off You can also donate junk CDs (old backups, that stack of AOL disks, etc) to the Coast Guard. Yep, the boys in light blue turn them into "survival reflectors" to be stowed in life jackets. Ingenious. Check www.cgaux.org/cgauxweb/getzip.html to find a local Coast Guard auxiliary to accept the unwanted disks.


 

Rescue The Drowning Computer

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