Troubleshooting and Resource Guide for Windows 95/98/ME/XP/Vista

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Speed Up The PC - Accessories and System Tools

Quite a number of odd little utilities are hiding inside the Accessories and System Tools menus. Let's check them out, shall we.

One of the most used, and under-utilized (paradoxically...) Accessories is the Task Scheduler. This little goodie lets you automate frequently performed tasks, such as virus scans, backups, or whatever. (Note: some apps, particularly virus scanners, have their own task schedulers. Don't use the Windows Task Scheduler in a way that could interfere with the applications' task schedulers, or you're asking for trouble.) To use the Windows Task scheduler, select Accessories in the Programs menu, and then select the System Tools menu. Once there, select Scheduled Tasks. A small menu will open up with one or more rows. (Some third-party software products will automatically add items to the scheduler; you should leave those alone.) To add a task, click the Add Scheduled Task row and a Wizard will take you through the steps to add any task you want. Note: Windows will search for any executable programs on your hard drive, so if you want, you can set a task to start any program at any given time. Windows 95 does not have this option, but has a similar program called System Agent -- but only if you installed MS Plus!

You open your Accessories menu and you see Character Map. So what is it? It lets you copy weird symbols such as Þ or Ù into your text file without memorizing bizarre keyboard shortcuts like Alt+0222. (In a word processor, hold down the Alt key and type 0222 to see what happens.) Use fonts like Symbol or Wingdings to find strange and numinous symbols to copy. Watch out; you may need to change back into your previous font after copying a symbol. Another way to use Character Map is to go through Start, Programs, Accessories, into Character Map; choose the character(s) you want (left-click and hold them to view them in a larger view), highlight and select them. They will show up in the Characters to Copy window. Select Copy to copy them to the Clipboard. Exit Character Map and return to your document, and use Paste to place the characters in the body of the document. You'll have to play with the placement.

Right behind Character Map is Clipboard Viewer. It lets you see what you've copied to the Clipboard. Any time you Cut or Copy data, that data is stored on the Clipboard just waiting for you to summon it with the Paste command. Remember, the Clipboard only stores one chunk of data at a time. For some reason, Microsoft decided that the Clipboard Viewer isn't really needed by Windows XP users. By default, Windows XP does not install the Clipboard Viewer when you upgrade to XP. They've also changed the name from Clipboard Viewer to Clipbook Viewer, with some new features added. Here's how to add the XP Clipbook Viewer to your desktop and start menu. Launch Explorer and change to the Windows/System 32 folder. Look for a file titled CLIPBRD. To add to your start menu, just drag the file to your Start button. To add a shortcut, right mouse click on the file and select "Create Shortcut."

By the way, you have something called the ClipBook Viewer lurking around on your Windows disk just waiting to be pressed into service. (Windows for Workgroups veterans, this is the same thing you've used in the past.) ClipBook lets you store frequently pasted items like text blocks or graphics for multiple pastings into documents. Insert your Windows CD and browse down to \OTHER\CLIPBOOK. The file name is CLIPBRD.EXE. You can install it by going through Control Panel, clicking into Add/Remove Programs, selecting the Windows Setup tab, clicking Have Disk, and clicking "Browse." Navigate your way to X:\OTHER\CLIPBOOK (X: being your CD drive letter), and you'll see CLIPBRD.INF on the File Name line. Click OK twice, choose ClipBook Viewer under Components, and click Install. Now ClipBook Viewer is accessible under the Accessories menu. ClipBook is divided into two sections: the Clipboard, which displays the last item you copied, and the Local ClipBook, which stores everything you want to keep for future pasting. It's easy to select an item for storage in the Local ClipBook, just cut or copy the item you want pasted, open ClipBook, and in the Local ClipBook, click the Paste icon. Give the item a name and you're done. To paste that item into a document, open ClipBook, select the item in Local ClipBook, click the Copy icon, go back into the document, and choose Paste. Easy. ClipBook also gives you multiple viewing options in case you get lost in the jungle of items you've included. You can preview ClipBook pages by double-clicking a page and scrolling up and down with the arrows in the lower left corner. You can also view multiple pages by selecting View, Thumbnail for mini-reviews of your pages. When you're done there, just choose View, Table of Contents to get back to the default view.

Do you see Dial-Up Networking in your Accessories menu? If you do, you can use it to access other files on another PC via a modem. Better get the guy who owns the other computer to help you set this up. You can also use Direct Cable Connection (in Accessories) to connect another PC to yours with a cable to access files. Don't have either one? You probably don't miss them, either, do you? Same with another little goodie you could use if you had two or more PCs connected via cable or modem, HyperTerminal. If you haven't used them by now, you probably don't need them. (Occasionally an Internet provider uses DUN or HyperTerminal to link you to their services. They will tell you how to set your PC.)

You can use another Accessory, Phone Dialer, to make your PC's fingers do the walking. You can store up to 8 phone numbers in "speed-dial" and with a single mouse click, your PC will dial the number for you. You'll still need to pick up the phone and do the talking.

There's a few tricks you can do with the mundane but useful Calculator app. You can cut or copy&paste any number in the display box with the usual shortcuts (Ctrl+C, Ctrl+X, Ctrl+V). You can also access the Scientific version by going through View and selecting the appropriate choice.

While checking out ScanDisk and Disk Defragmenter, you see some other System Tools that look intriguing. Inbox Repair Tool tries to fix damaged files received via MS Exchange. Net Watcher lets you view the connections currently made to your PC by your LAN. Resource Meter monitors the system resources currently being used by whatever apps you're running. System Monitor lets you goggle at all kinds of charts that detail various aspects of your computer's performance, and you can save the results to a text log if you like. While the Win 95 version of System Monitor is pretty limited, the 98/ME version gives dozens of performance statistics, and the XP versions provides more than any of us need. One of the best ways to use System Monitor is to keep an eye on performance as you add and remove hardware and software: this can alert you to which components may need tuning up or replacing. A KB article at support.microsoft.com/default.aspx?scid=kb;en-us;Q310419 is worth reading for XP users who may be experiencing memory leaks.

Another Accessory that some people find useful is the System Resource Meter. It lets you track System, User, and GDI resources as they're being used. The downside to this little beastie is that it is a major resource hog itself, and the information it provides is sketchy and not always useful. Plenty of shareware and freeware utilities out there do a better job without sucking up so much of your system resources.

WordPad is a useful and often-overlooked little goodie, a "junior" word processor that combines much of NotePad's simplicity with the options and features of a more fleshed-out word processor. It doesn't rival, say, MS Word, but it isn't far off from the version found in MS Works, and it's free. Here's a few things to help you get more out of WordPad. If you want to set a tab, the easiest way is to use the Ruler (go through View and check Ruler) -- double-click where you want the tab to go and WordPad sets the tab. Insert the date and time wherever your cursor is in your document by going through Insert, Date and Time, and choosing the format. Insert an object (a graphic, another document file, etc.; your choices vary depending on what's on your machine) the same way, except go through Insert, Object.

Moving text in WordPad is easier than the usual cut&paste. Just select the text and drag it to its new location. As you move the cursor, you'll see a little box underneath it, showing that the text is being moved.

You can save text files in Wordpad under just about any reasonable format -- for example, I originally typed this page in Wordpad and saved it under an .HTM file designation. The default is usually .DOC, which seems to be proprietary for MS Word. .RTF (Rich Text Format) is another choice, and useful for documents which may be used in different word processors, as the formatting usually remains the same whether displayed in Word, Wordpad, or WordPerfect. .TXT is good old ASCII, plain text -- useful for files that don't need formatting. .TXT - MS-DOS Format is even more basic than .TXT. Unicode is for documents written to display a variety of foreign languages and technical symbols, and won't be used by the vast majority of us. (Those who do use it, couldn't live without it.)

Most applications offer the commands necessary to change their default directories. For example, in Microsoft Word, you can select Tools, Options, click the File Locations tab, and so on. However, applications such as Notepad and Wordpad require you to make the change on the shortcut level, as follows: First, locate the shortcut you use to open a program. (If the shortcut is on the Start menu, right-click Start, select Open, then locate the shortcut in the Start Menu window.) Right-click the shortcut, select Properties, and in the resulting dialog box, click the Shortcut tab. On the Start In line, type the path of the folder you'd like the program to use as the default, then click OK. From now on--assuming you use that shortcut to open the application--selecting File, Open inside the program will point you to the specified folder.

Notepad is a handy little text editor that some of us like to ignore. Don't. For one, it always writes in straight, no-frills ASCII text, which makes it ideal for writing batch and system files. For another, it only uses a tiny bit of system resources, which comes in handy when you want to take notes or annotate something, and other apps are sucking your system dry. To make it not print the document's name at the top of every page, choose Page Setup from the File menu, look for an odd code phrase in the Header, and delete it. Lose the automatic page numbering by clearing the Footer box. And don't forget, Notepad doesn't print WYSIWYG (What You See is What You Get), but according to the page margins delineated in Page Setup, so your print jobs may come out very strange until you fix the margins.

You can write a short .INF file in Notepad to clear your Start, Run dialog box from old instructions. Open Notepad and create a file called CLEANRUN.INF -- make sure it contains precisely these lines:

  • [version]

  • signature="$CHICAGO$"

  • [DefaultInstall]

  • DelReg=DeleteMe

  • [DeleteMe]

  • HKCU."Software\Microsoft\Windows\
    CurrentVersion\Explorer\RunMRU"

Save this file directly to your C: folder, or wherever else you'd like to store it. Now, to clear Run's history list, just right-click CLEANRUN.INF from inside Explorer and choose "Install" from the pop-up menu. Restart Windows and you've cleared the listings.

Microsoft Magnifier is a little tool that makes the screen more readable for the visually impaired. The magnifier creates a separate window that displays a magnified image of a portion of your screen. When you open the utility, the dialog box enables you to determine the necessary degree of magnification; you also use the dialog box to turn the feature on and off.

HyperTerminal is a communications utility that some users mistakenly believe has outlived its usefulness. True, back in the old days of The Well and MCIMail, HyperTerminal and its more-or-less defunct brethren Procomm Plus and Smartcomm were necessary for connecting to the Internet; nowadays, these communications programs aren't necessary for Web browsing, downloading files, or e-mail. But, don't delete HyperTerminal off your drive just yet. Your Web browser can't communicate directly with your modem, for one, and HyperTerminal gives you a two-way conduit to talk directly to your modem, usually to send an AT command to the thing to unsnarl functions. (See your modem's manual or a real live techie for the lowdown on AT commands.) Additionally, HyperTerminal may come into play when you want to launch Telnet.

Microsoft Fax sounds useful, and it is. After all, what does the fax machine at work do but digitize data and send it over the world's communications line, same as your Internet connections? It's relatively complicated to set up, but the onboard wizards guide you through the setup; once you're up and running, you can send whatever data you like (as long as a fax machine will recognize it). Find it under Accessories. Another way to set it up is through the Inbox icon on your Desktop. Double-click Inbox, choose Tools, Microsoft Fax Tools, Options, click the Modem tab, and in the Modem dialog box, click to select your fax modem. Confirm your decisions and look for the little fax icon to appear in your System Tray next to your clock. Win ME users, the old MS Fax program that came with older versions of Windows won't work with Millennium.

Set MS Fax to answer your phone for incoming faxes by setting the number of rings that the program waits before beginning reception. You can set MS Fax to operate manually, which lets you click to answer the fax or ignore the command and pick up the phone (unfortunately, there is no signal telling you if you're receiving a fax or a voice call). You can also set MS Fax to ignore all incoming calls, but remain ready to send faxes as you choose. All of these settings are in the Fax Properties dialog box. And, if you choose Receive a Fax from the Accessories Start menu, MS Fax will continue to be receptive to incoming faxes. If you want to set redialing parameters, go through the Fax Properties Dialing page.

Win 98 users may not have MS Fax installed on their machines. It's there, but not part of the Typical install. To install it, find and run the AWFAX.EXE program on your Win 98 CD in the folder TOOLS\OLDWIN95\MESSAGE\US. For more information, read the WMSFAX.TXT file in the TOOLS\OLDWIN95\MESSAGE\ folder, and/or visit the Microsoft Knowledge Base article at support.microsoft.com/support/kb/
article/Q196/6/24.asp
. If you already have a version of Outlook installed, uninstall it, install Fax, and reinstall Outlook. As noted above, MS Fax doesn't work with Millennium. Win ME users will need to find and install a third-party fax program that's compatible with their OS. (Why? Microsoft is trying its best to get away from the old MS Fax program and focus completely on Outlook, which has a fax utility built in.)

Paint is a widely used accessory that only recognizes and uses .BMP (bitmap) graphics files. Win 3.x users remember Paintbrush, the predecessor to Paint, and remember that it handled .PCX files. How to make Windows 95 handle old .PCX files? First, copy the PBRUSH.EXE, PBRUSH.DLL, and PBRUSH.HLP files from your Win 3.x files to your Windows 95 hard drive. Now copy EXPAND.EXE from your Win 95 installation CD, or from Disk 2 of the floppy set. Use this command: EXPAND A:PBRUSH.EX_ C:\WINDOWS\PBRUSH.EXE to expand Paintbrush. Now you can use Paintbrush to handle those .PCX graphics. Win 98 users, I wouldn't swear that this works for you, but there's no harm in trying.

Speaking of MS Paint, it's not a bad graphics program -- its main limitation is that it only creates large, unwieldy .BMP files. One thing Paint does, however, is support OLE -- Object Linking and Embedding. If you're using another OLE-compatible app, say, WordPad or MSWord, you can "embed" a Paint-created .BMP file in your document with a minimum of fuss. The linking remains, so if you change the .BMP file later, the copy in the document changes, also.

Clipboard Viewer is another little goodie that often gets ignored. It's a simple little thing; all it does is show you what's been pasted to the Clipboard. It has very limited functionality, i.e. if you want to print your Clipboard's contents, you'll need to paste them into the appropriate kind of app (i.e. Notepad or Word for text, Paint or another graphics program for graphics, etc.) and print from there. Find it under Accessories, System Tools.

Clipboard Viewer normally handles the conversion of data formats. If you want to influence how the Clipboard's copied data turns out, you can see your options in the Display menu. Any grayed-out choices aren't available. Go back to the Auto option if you've played with the others and want to turn the decision back over to the Viewer.

Most people's first timid steps into Windows involved firing up one of the little games that came along with the package: Solitaire, Hearts, Minesweeper, and FreeCell. But a few unlucky users never get to play these, because whoever installed their copy of Windows didn't bother to install the games. Here's how to do it yourself. First, go into Control Panel and click Add/Remove Software. Click the Windows Setup Tab. Double-click Accessories (in the Components list). Click the Games checkbox. Click OK twice. Slide your Windows CD or diskette into the drive bay and presto, you're good to go.

And speaking of Windows Setup, that's the place to go to find out exactly what has and what hasn't been installed on your particular system. It's not exactly user-friendly, though. You may find it easier to visit support.microsoft.com/support/kb/articles/Q123/8/76.asp and read the listings for the various components there. Listings for Typical, Custom, and Portable settings are all available. Unfortunately, the listing is only for Win 95.

Win ME users can access the System Information tool from the Accessories, System Tools menu. Lots of useful info here, boys and girls, but a large and slow app -- you don't want to do much else while this beastie does its thing, since it sucks up an unwarranted amount of system resources. You can also access several useful items from the Tools menu of System Information, including the vaunted System Restore function, the Registry Checker (a Registry cleaner and optimization tool), the System Configuration Utility (useful for tracking down problems), and the Automatic Skip Driver Agent, which causes Windows to skip over loading a designated driver when it starts up -- useful if you suspect a driver of causing problems. Remember, these items are highly useful, but dangerous in the wrong hands. Go slow. A faster, and safer, way to access basic system info is to go to Start, Run, and type MSINFO32. You'll get a screen that gives you all kinds of useful info about your PC and Windows setup.

Another way to find out about your video cards, DirectX drivers, sound apps, and more related info is to go through Start, Run, type DXDIAG, and hit Enter. The "DirectX Dialog Menu" provides you with a plethora of useful info. Older Windows users won't have the DirectX Diagnostic Tool (that's what DXDIAG is), but they can ascertain their DirectX version by searching for DXTOOL.EXE and double-clicking the file to see the version number.

 
 

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