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Rescue The Drowning PC -
Shutting
the Beast Down |
Good grief, you just turn the thing
off, right? Well, yes and no. Here
are a few tips to save you some
strain on your system.
Take my word for it, going through
the Shut Down procedure is worth the
extra sixty seconds or so it will
cost you. First, quit each program.
Then, click Start, Shut Down. Next,
in the Shut Down Windows dialog box,
click the Shut Down radio button.
Lastly, click OK. Why so anal? Well,
if you don't follow this procedure,
you could lose data from not
quitting individual programs and
ruin configuration files from not
shutting Windows down so that it
neatly puts away all settings. Not
to mention accumulate gobs of
stranded temp files left to fend for
themselves by untidy shutdown
procedures. So there. (Win 98/ME
users, your shutdown procedure is
slightly different; you get a
drop-down menu asking if you want to
shut it down, restart it, put it in
Standby mode, or have it go to sleep
(Hibernate/Suspend), which is a
special low-power mode that keeps
the computer active but all the
electronics in, well, suspended
animation. Choose each option to get
a short, pithy explanation for each
option, then click OK to activate
your choice. You'd do well to avoid
the Standby selection, as it gives
you nothing and can crash your
machine. Note: Win ME machines with
192 or more MB of RAM sometimes
refuse to go into Hibernate mode;
the screen goes black for a bit,
then the Desktop reappears. If
you're having this problem, find out
more from the KB article at
support.microsoft.com/support/kb/articles/q296/7/73.asp.
What's the difference between
Standby and Hibernate? Standby, if
available, puts your computer into a
low-power-consumption mode, but
makes it available almost instantly.
Standby doesn't save settings or
memory, so if the computer loses
power during Standby, these are
lost. Hibernate, if available, saves
all information and shuts down the
computer. When the computer comes
back on, however, the Desktop is
restored to where it was before
shutdown. Remember, shutting down
using Standby or Hibernate isn't the
same as shutting the computer off --
in Standby and Hibernate modes, the
computer is still on. Win 9x users
should know that the kernel
instability in their systems
requires a complete shutdown and
restart at least once a week, if not
more often.
Yeesh, now I find out from Fred
Langa that if you use the industry
standards for shutdown terminology,
there are six states of power
modes or "sleep states," from S0 to
S5. These are defined in the
industry-standard "Advanced
Configuration and Power Interface"
(ACPI) specification. The ACPI spec
is still evolving (it changed as
recently as March of this year), and
it continues to coexist with an
older and far less sophisticated
standard called "Advanced Power
Management" (APM). As a result, it's
not at all uncommon for a given
system to have an OS, a system BIOS,
and hardware drivers that might be
designed either for different power
management standards, or different
versions of the same standard.
Confused? Apparently the industry
is, too. These differing standards
are often the cause of the
irritating "hang at shutdown"
problems so often experienced by
Windows users. Langa has an article
that goes into detail about the
whole issue at
informationweek.com/story/IWK20020927S0028;
definitely worth reading.
You can have your computer shut down
in Suspend mode, which lets you fire
it back up in less than 30 seconds.
When you go through ShutDown, choose
the "Stand By" or "Suspend" mode
(depending on which version you're
running). If it doesn't work
immediately, you still have some
choices. You may be able to enable
the option through your PC's setup
utility, or by going through the
Power applet in Control Panel. Win
95 users have none of these options.
Not everyone knows that their PC's
power switch can be programmed. The
front panel power switch on most
newer PCs is not precisely the
system's on-off switch, but rather
is merely a way to access and
control the ACPI system. Many new
systems have the true on/off switch
on the back, mounted on the power
supply itself; it's out of the way
by design, because the idea is to
control the power via the ACPI
system and the front panel "soft"
switch. You should explore your
Power Settings applet in Windows'
Control Panel. You may find that you
can alter what happens when you hit
the power switch -- shut down,
suspend, or other options. Depending
on your PC vendor and the system
BIOS, you may also find that the
front-panel power switch performs
different actions depending on how
you depress it -- a momentary push
versus a 4- or 5-second
press-and-hold, for example.
Good news for laptop and notebook
users: careful use of power
management tools and decreasing
screen brightness can stretch
battery life by 30 to 45 minutes.
Open Control Panel and go into Power
Options. You'll see several tabs
(the layout varies slightly among
notebooks). Make sure that your
notebook can go into Standby mode
(in the Power Schemes tab), meaning
that the system stops most activity
and uses the battery to refresh
system memory. A computer in Standby
loses 10 to 15 percent of its charge
each day. You should set your system
to go into Hibernate mode after
Standby, meaning that it writes an
image of the memory contents to the
hard drive and then shuts down.
(Windows 98 doesn't offer
Hibernate.) In Hibernate, there's no
loss beyond the battery's own
gradual discharge.
Well, I found out why Win 98/ME
sometimes locks when you try to put
it into Suspend mode. You're gonna
love this. You get this bug, believe
it or not, when a drive letter is
lower case in the SYSTEM.INI. You
can fix this by doing the following:
First, select Start, Run, type
MSCONFIG in the Open: box, then
press OK. Select the SYSTEM.INI tab.
Click the + sign next to the
[386Enh] section to expand it.
Select the line PAGINGFILE= and
click Edit. Change the lowercase
drive letter to uppercase, click
Apply, then OK, and restart your
computer when prompted. That's all
there is to it.
Win 98 users sometimes find their
machines "hanging" during shutdown.
This can be caused by the Fast
Shutdown protocol, which sometimes
causes applications still running to
crash, causing the system to hang
instead of shut down properly. The
easiest way to handle this is to
disable Fast Shutdown by going into
Start, Run, and typing MSCONFIG in
the box. Press Enter, and press the
Advanced button. Check "Disable Fast
Shutdown." Win 95, 98SE, and ME
users, you won't experience this
problem.
Reboot Windows frequently using the
"cool-boot" method listed earlier.
Always do so after finishing a long
session on Windows, after a shorter
but complex session (i.e.
multitasking), after using a bulky
app with large data files, or before
logging onto an ISP or onto any
network. This allows Windows to
approach the new task ahead with
refreshed system resources, and not
being asked to run a new task from a
depleted state.
Another way to easily restart
Windows is to create an icon on your
desktop that does it for you. Start
by opening Notepad and type @EXIT
(no punctuation, of course). Save
this document under the name
RESTART.BAT or whatever name suits
you, just don't forget the .BAT
extension. Save it in your Windows
folder. Close Notepad, open
Explorer, shrink Explorer's window
to less-than-full size, find Restart
in the Windows directory,
right-click and drag it to your
desktop, and choose Create
Shortcut(s) Here from the menu that
appears when you release the right
mouse button. This puts an MS-DOS
icon on your desktop called Shortcut
to Restart.bat. Right-click the icon
and choose Properties. Click on the
Program tab and check the Close on
Exit box. Click on the Advanced
button; you're presented with two
options, "MS-DOS Mode" and "Warn
Before Entering MS-DOS Mode." The
first option should be selected; the
second one should not. Click the OK
button twice. From now on, you can
restart Windows simply by
double-clicking on this icon.
Win 98/ME users, there's another way
to create a Shutdown program for
your machine. Right-click on your
desktop and choose New, Shortcut. In
the command line, enter:
C:\WINDOWS\RUNDLL32.EXE
User,ExitWindows
and then click Next. Pick a name for
the shortcut in the next box
(probably something like Shutdown).
Assign a key combination in the
Keyboard Shortcut field, and then
click Finish. You can now
double-click this icon to shut down
your computer without going to the
Start menu.
If Windows has a system failure
while it is trying to install a
hardware device, do not shut the
system down with Ctrl-Alt-Del. This
could cause Windows to lobotomize
itself. Instead, use the reset
button or the manual off switch.
Count to ten, slowly, and then
restart the computer. Windows will
restart and give you a set of
options; choose Safe Recovery. This
allows Windows to work around the
problem hardware and avoid another
system failure. If you continue to
try to install this device, expect
more system failures, although you
may get lucky.
However, the Ctrl+Alt+Del
"three-finger salute" is useful in
that you can access Windows' Task
Manager and shut down individual
processes which may be interfering
with the shutdown process. First
off, try your best to shut down
every program that's running before
accessing Task Manager. Don't forget
the apps running in the System Tray
-- usually you can right-click those
and choose Exit. Next, open Task
Manager and try to identify programs
that might still be running. Hint:
You should definitely see Explorer,
Systray, and possibly Rundll. Shut
down the others before you shut down
Rundll, and leave Explorer and
Systray alone. Now try to shut down
your machine through the usual
methods. If this doesn't work,
you've got a program -- or a bunch
of programs -- interfering with
Windows' shutdown. Bad coders!
Want to shut down Windows with one
click? Create a shortcut to the Shut
Down command by following these
simple steps. First, click on an
empty area of your Desktop and
choose "New," then "Shortcut." In
the Command Line, enter the
following exactly:
C:\WINDOWS\RUNDLL.EXE
USER.EXE,EXITWINDOWS and
click the Next button. Give the
shortcut a name (mine is
ShutDownWin) and click Finish. After
a moment, a new icon will appear on
the Desktop sporting the Windows
logo. Click it to shut down Windows
whenever you like.
Shut down your PC without reaching
for the mouse by pressing Alt+F4 and
then pressing Enter when prompted
with the Shut Down dialog box. Make
sure there isn't a particular app
active by clicking an empty area of
the Desktop first.
Want a quicker technique to shut
down your PC while still using your
mouse? Here's what to do. Go to your
desktop and create a shortcut to
SHUTDOWN -s -t 01 like this.
Right-click anywhere on your desktop
(except on any icon). Move your
pointer to New and click Shortcut.
Type SHUTDOWN -s -t 01 (without
quotes), click Next. (For Windows 9x
and ME, use this shutdown command
instead:
C:\WINDOWS\RUNDLL.EXE
USER.EXE,EXITWINDOWS - also
without quotes.) You should see a
textbox where you enter a name for
the shortcut. By default, the name
is SHUTDOWN. Choose a name and click
finish; you should see the new
shortcut created. These shutdown
commands can be used in the Run
dialog box from the start menu as
well. Just type the command and
press Enter. Easy, huh? There's also
a method for the "one-click
shutdown" that differs somewhat from
earlier methods listed. Here's how
to do this one: Open the Display
Properties (Right-click on your
desktop and click Properties). Go to
the Screen Saver tab and click
Power. Click the Advanced tab.
You'll find a section called Power
Buttons; choose from the combo boxes
whether you want to shut down using
the Power Button on your PC case or
the Sleep Button on your keyboard
(if your keyboard has one, that is).
Click OK in the 2 open windows.
Done!
Speaking of rebooting, you can make
Windows reboot with a refreshed
Registry and Desktop without having
to go through the Shutdown process.
(Why would you want to do this? If
you don't know why, then skip this
tip. It ain't for you.) Save
everything, then press Ctrl+Alt+Del
to bring up the Tasklist. Select
Explorer and click "End Task." If
the Shutdown screen appears, select
Cancel. After a moment, an error
message appears. Click on End Task,
and Windows Explorer will reload
without restarting the computer, but
with a refreshed Registry and
Desktop.
Windows 98SE has a known glitch that
causes problems during shutdown. If
you own 98SE, you need to read the
article at support.microsoft.com/support/kb/articles/q238/0/96.asp
or visit the site at
www.aumha.org/a/shutdown.htm. If
you're still having problems after
you try the suggestions in the
article, download the 504MB patch
from the Windows Update page, where
it's listed as a Critical Update, or
find it at
www.microsoft.com/windows98/downloads/contents/
WURecommended/S_WUFeatured/Win98SE/Default.asp.
Other troubleshooting tips for Win
98 shutdowns can be found at
support.microsoft.com/support/kb/articles/Q202/6/33.ASP
and support.microsoft.com/support/kb/articles/Q188/8/67.ASP.
Win ME has its own shutdown
troubles, documented in a Knowledge
Base article at
support.microsoft.com/support/kb/articles/Q273/7/46.ASP
and support.microsoft.com/support/kb/articles/Q273/7/38.ASP.
The same information is available in
ME's Startup and Shutdown
Troubleshooting Wizard, but
Microsoft should update the KB
article as needed. We hope.
As noted above, Win ME users have
their own shutdown problems. If one
of you ever experience a power
outage resulting in a failed
shutdown and crippled computer, you
may get an error message reporting:
registry/configuration failed. Run
Scanreg to fix problem. Your
Registry is corrupted, and ScanReg
can fix it. Unfortunately, Window's
online help system won't be able to
tell you how to run ScanReg from a
PC that won't boot up. Here's what
you should do. First, bootup using
your Windows Startup Disk (whaddya
mean, you don't have one? Find out
how to make one here:
Create Startup Disks.) Now,
select #4 on the initial list, which
will drop you to a command prompt.
At the A:\> prompt, type the
following line:
SCANREG /FIX (Note the space
between SCANREG and /FIX). This will
execute ScanReg from your floppy,
and will automatically recover your
registry to its last saved version.
After ScanReg runs, remove your
floppy startup disk and reboot.
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