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Surfing The Internet - General Tips

browsers These are tips for general browsing, using the various incarnations of Internet Explorer and Netscape Navigator, and search engines. Microsoft recently unveiled IE 6 (download it from www.microsoft.com/windows/ie), and Netscape has released Netscape 6.1 (home.netscape.com). (Microsoft has ridden the success of MSIE right over Netscape, which now retains less than 25% of the market; although some developers really like the new Netscape, it's doubtful that it will reclaim a lot of market share.) The new Netscapes are full of goodies like Smart Browsing and a leaner browsing engine called Gecko, the first product of Netscape's Mozilla open code effort, which gave independent programmers some input into the source code. Both Communicator 6 and MSIE 6 proclaim themselves to be fully WC3 compliant, which means no more "proprietory HTML" conflicts -- well, okay, there are conflicts, but whaddya expect? Also look for the new Mozilla browsers, both the "standard" Mozilla and the newer Firefox.

Notes on older browsers: PC mavens still shudder at the problems that MSIE's Active Desktop caused in the 4.x versions of that browser. One expert said he expected to get a new Web browser by installing IE 4.x; what he got was a whole new operating system (it's no coincidence that newer versions of Windows are tightly integrated with MSIE, to the point where it took a blizzard of lawsuits to allow users to detangle some of the mess and use another browser). Most 4.x users don't actually use the Active Desktop, though later versions seem much less problematic. It's slow, the "activated" wallpaper of the desktop is usually blocked by screens of whatever apps you're running, the Active Desktop applets offered by Microsoft aren't as accessible as they once were, much of the more useful applets such as the live weather map and the Expedia address finder were dropped, and the whole idea of barely controlled "push" content, the raison d'etre of the Active Desktop, has proved unpopular. The Active Desktop can be deactivated several ways, and TweakUI functionally removes the misbegotten thing altogether. The good thing is that you have to download the Active Desktop separately if you got MSIE 4.x from an Internet site -- surf to www.microsoft.com/ie/ie40/download/
rtw/x86/en/download/addon95.htm
if you must -- only the CD buyers were automatically stuck with the thing. IBM ThinkPad users, IBM has recommended that you keep IE 4.x off of your computer -- it causes crashes when attempting to use its Hibernate function. The older Navigator 4.04 also has a bug in its JavaScript system that allows sneaky Web programs to either view your History file or to play with the toolbar or other window settings - not necessarily dangerous, but snoopy and irritating. Check Microsoft's Security Update page at www.microsoft.com/security/ for news and patches on security issues affecting Internet Explorer, and go through Help/Product Updates for downloading new security patches. Netscape fans, Navigator 4.05 isn't fully compatible with Win98/ME; a bug causes both browser and OS to freeze. Older versions of Navigator seem to run just fine under Win98/ME, as do newer versions. Users unfamiliar with the new Netscape tweaks and goodies can look under Help, Reference Library; that tab takes users to a Netscape site that offers tips and mini-tutorials on the new features and all of its components.

Macintosh users, if you have OS X, you have a new Apple-developed browser at your disposal, called Safari. It's based on the Konqueror browser that Linux users know and love, and although it's still in beta and somewhat buggy, it's already making a mark among Mac users. Download it at www.apple.com/safari/, and remember, Windows users, this won't work on Windows PCs.

browse What the hell's an Internet anyway and how do I use it? If that's the question you're asking, then by all means get some answers. Get yourself to howto.yahoo.com/ and go through their excellent tutorials. Some of them are Yahoo-specific, but you need to know that also. Besides, Yahoo! is a great place to start learning about, and accessing, the Internet. Other good places to start are www.northernwebs.com/bc/, www.learnthenet.com/, www.bbc.co.uk/webwise/learn/menu.shtml, netforbeginners.about.com/mbody.htm, and about-the-web.com/.

Find out a Web page's real address (not its URL -- see below) by typing: _javascript:alert("The real URL of this site is: " + location.protocol + "//" + location.hostname + "/"); in the address bar and click Enter. The browser will show the real address of the Web site. You can check the legitimacy of a URL by typing _javascript:alert("The real URL of this site is: " + location.protocol + "//" + location.hostname + "/"); into your address bar.

What's a domain name and why is it in multiple parts? Well, it is what it is, grasshopper. A domain name lists the where and what of a URL (Universal Remote Location address); actually, being a product of the computing world, its three parts are listed in reverse order. Surprised? Huh. Take the demo address www.fubar.com/. The top-level domain name is com -- this one designates the site as a commercial venture of some sort. The second name is fubar -- this is whatever the site owner wants it to be, preferably something memorable but often limited, as this site's is, to what the providers designate. The bottom level is www, designating that this site is part of the World Wide Web. Sites such as this one don't have the www designation, but all that means is that the servers are part of a network somewhat independent of the bulk of Web servers making up the Internet. Nothing to get excited about. (Hey, there really is a www.fubar.com/. Sorry, guys.)

For a listing of ccTLDs (country specific top level domain) and the countries for which they are intended, go to iana.org and click on "IANA ccTLD Database."

Opera Other browsers besides Netscape's and Microsoft's space hogs are available. NCSA has souped up the granddaddy of all browsers, Mosaic, though it's still way outdated and hardly in use any longer. More notably, a Norwegian shareware browser, Opera, is winning numerous fans for its lean, speedy, easily customizable interface. Go to www.opera.com/ to check this one out. The latest version, Opera 7.0.3, is out. A small download, it sports a number of big fixes, consumes a bare minimum of system resources, loads Web pages as fast or faster than the big boys, has improved DOM and CSS handling, displays multiple Web pages in an easily configurable tiled format, allows easy importation of MSIE Favorites (it digests Navigator's Bookmarks, too, but not as readily), sports 128-bit security encryption, gives you several cookie-management options, includes a mail and newsreader client, and is easily configured for physically disabled users. Like the big guys, it supports Java, CSS, Shockwave, Flash, RealPlayer, and other plug-ins, along with digital certificates, file uploading, TSL security, and SSL encryption, but as yet won't support ActiveX -- Opera says that ActiveX is a security risk and doesn't like the fact that it's a Microsoft-only feature. One source recommends it for older, slower PCs due to its small size and speedy interface. Unlike the big guys, Opera asks that you either pony up $39 to keep it or use an "ad-supported" version. Other browsers are out there as well. (Note: Opera 6.01 and 6.02 have gaping security holes that can allow hackers to download any file they like from Opera users' PCs. The cure is to upgrade to version 6.03 at the least, and preferably 7.0.3. Find out the details at security.greymagic.com/adv/gm001-op/.) An open-source browser, Mozilla, is winning raves for its clean interface and speedy functionality. Check mozilla.org/ to keep up on the latest of this browser, which is labeled by some "what Netscape should be." There are already multiple Mozilla browsers; find out more by visiting my Mozilla page. While you're there, scope out the new Firefox browser; I understand Mozilla is being abandoned, pretty much, and Firefox is now the only cutting-edge browser supported by the Mozilla folks any longer. (I use Firefox and IE both, and I like Firefox a lot.) For text-only browsing, Lynx is much faster than any of the graphical interfaces. Get it for free at www.fdisk.com/doslynx/lynxport.htm; Lynx's home page is /lynx.isc.org/release/. The unforgivingly rigid W3C browser, Amaya, is available for free at www.w3.org/Amaya/, but don't be surprised if most sites don't look right in this one. It's strict! Other browsers are available for free or as shareware, including Sun's still-rough Java-based browser, HotJava 3.0 (available from java.sun.com/products/hotjava/ and may remain rough, as it seems Sun is no longer working on it). Netscape and MSIE are certainly not the be-all end-all.

Opera has a popup blocker; access it by going through Files, Quick Preferences, and choosing "Refuse pop-up windows." Choosing "Open requested pop-up windows only" works pretty well at letting only "desirable" pop-ups open, but also blocks some video playback windows.

SSL encryption, by the way, stands for the Secure Socket Layer technology used to keep credit card and personal information private. Look for the little icon in the corner; MSIE and Netscape both use a padlock. It will indicate when the site is secure.

Some people use smaller, or text-only, browsers to cope with slow dial-up connections (remember when we thought 28.8 was fast? Hmph). Others surf with their browsers set so images don't display and only text loads. Good idea, but what if you want to see a particular image? Just right-click on any image placeholder and choose Show Image (in Netscape) or Show Image (in IE) to see the graphic.

Opera users, you can create your own browser interface by going to composer.opera.com/. You can use their library of buttons and image sets, or you can create your own. You have to register with the site to gain access.

Want to create shortcuts to specific Web sites for instant access? There are several methods, some of which don't work in Win 95. If you'd like to add a link to the current page, choose File, Send, Shortcut to Desktop from the Internet Explorer menus, or right-click somewhere in the Web page (not on a graphic or link) and choose Create Shortcut. To drag-and-drop a link to the current page, be sure you can see the desktop (click the Restore button in your browser if you need to). Then, drag the little icon shown next to the URL in the Address box to your desktop and release the mouse button. To drag-and-drop a link that's somewhere on the current Web page, point to the link so the mouse pointer changes to a pointing hand. Then drag the link to your desktop and release the mouse button.

You can easily store pages for offline reading by saving the page to Favorites, then, in Favorites, right-clicking the URL and choosing "Make Available Offline." The page is downloaded and stored on your hard drive for perusal at your leisure.

The instructions for managing your browser's cache and history are elsewhere in this page, but I'll summarize them here for quick reference. Note: these instructions are for quick and dirty expunging of files, cookies, etc., not for sophisticated file management.

  • Netscape Navigator/Mozilla. Go into Edit and click Preferences. Click "Clear History" and "Clear History." Now, in the left pane, click the + besides the Advanced entry, and click Cache. Click the buttons "Clear Memory Cache" and "Clear Disk Cache." Click OK. To get rid of cookies, find the COOKIES.TXT file either by burrowing into your Netscape/Users directory (most likely under Program Files) or by using the Find Files option in your Start menu. When you find it, delete it.

  • Microsoft Internet Explorer. Under versions 4.x and earlier, choose View, Internet Options; under versions 5.x, choose Tools, Internet Options. Under the General tab, click "Delete Files," check the box that says "Delete all subscription content," and click OK. Now click "Settings" and "View Files" to display all of MSIE's collected cookies. Press Ctrl+A to select them all, press the DEL key, and click OK when it asks you if you want to delete them all. Older versions make you click OK for each and every cookie on your machine to be deleted; just do it (unless you want to keep certain cookies; this gets us into the area of cookie management, and let's not do that here). Click OK to get back to the General tab. Now click "Clear History," answer Yes to the "Are you sure?" query, and click OK to close the Internet Options page.

  • AOL Browser (AOL 4 and older only). Follow the instructions for MSIE's browser above, but access the Internet Options menu by clicking My AOL, Preferences, WWW. The real question is, why in God's name are you still using the AOL browser? Download and use something else.

  • For other browsers such as Opera, check the Help documentation for the individual program.

"Bandwidth" is a term thrown around a lot these days. Basically, it means the amount of data that can be transferred in a fixed amount of time. A web page like this one that takes a minute or more to load over a 56K modem can load almost instantly over a high-tech T1 connection, and loads in just a few seconds over a DSL connection. Usually, bandwidth isn't a major concern for the average user; the poor schmuck running the Web server is the one who has to think about it.

I've finally taken the opportunity to check out "Bookmarklets," and I can't recommend them highly enough. They're tiny JavaScript programs that fit entirely within the URL of a bookmark. Over 150 of them, for both Netscape and MSIE, are available for free at www.bookmarklets.com/; just find one you like and add it to your bookmark collection. It's amazing what these little wonder programs can do, and how easily they can do it -- just find it in your Bookmarks or Favorites and click it. One of the most useful for this site is the Auto-Scroll (actually, several varieties, or speeds, of Auto-Scroll), which allows you to sit back and read while the screen scrolls by you at the rate you like. Other Bookmarklets send you to the next level up in the directory your browser is currently in, highlight all occurrences of a given word in a page, display the stored cookie(s) for a site, juggle frames, change or remove background colors, navigate sites, even create simple HTML tables. Way cool and very, very useful. I recommend them. (Install by adding to your Favorites.)

On the other hand, I don't recommend Comet Cursors at all. These are nifty-looking little animated cursors that show up when you browse certain Web sites. The problem is that they come bundled with various downloads from lots of providers, including Earthlink/Mindspring, Real Networks, and other software providers. Since the download comes without asking you first, many people find it an unwelcome intrusion on principle; worse, since the program updates itself regularly, it's sending back info on your PC to its home site. Comet claims that it doesn't collect any info that would violate anyone's privacy, but why give them the chance? Remove Comet Cursors from your machine by going through the Add/Remove applet in Control Panel, and check regularly, especially if you like to download lots of Net stuff.

Cookies have a bad name and rightly so: they tattle information about your computer to the site providers, mostly for marketing purposes. However, they usually need to be loaded to ensure that Web sites load correctly. Solution? Accept them, then delete them later -- before you go back to that Web site. You can delete them from Netscape by finding your COOKIES.TXT file and deleting it (it will recreate itself), or from Internet Explorer by going to C:\WINDOWS\COOKIES and emptying the folder. Deleting your cache does not delete your cookies. Contrary to rumor, cookies do not spread viruses: they are text files, not executable programs. Plenty of simple cookie-killers are out there and most of them are free. If you're more into cookie management than cookie eradication, the $40 programs IEClean and NSClean, for MSIE and Netscape respectively, have strong, flexible abilities to deal with cookies in any way the user sees fit, as does Cookie Pal, a $15 shareware goodie available from www.kburra.com/. Karen Kenworthy's Cookie Viewer, available from www.karenware.com/, allows you to view the contents of every cookie you consume, and decide from there whether or not to keep it. Go to my Browser Add-ons and Bookmark Handlers site for a number of free- and shareware cookie managers. (Why would you ever want to keep a cookie on your disk? Well, some cookies perform useful functions, like storing passwords for registered sites, storing personal information about your preferences for shopping sites, etc. And some ISPs like Earthlink require you to keep their cookies in order for your personal start pages to load properly.) Other freeware, shareware, and over-the-counter cookie manager programs are also available, but many of them are anemic or totally useless; the best ones are listed in the shareware section on the previous page. You can learn more about cookies from www.cookiecentral.com/. I would suggest that you set your browser to warn you when cookies are proffered; you'll be amazed at how many you're chowing down during every surf session. Set MSIE by going through View/Options/Advanced and choosing "Warn before accepting cookies;" set Navigator by going under Edit/Preferences/Advanced.

Note: It wasn't long ago that the government's drug czar, General Barry McCaffrey, and his Office of National Drug Control Policy were using cookies to track people who were accessing online drug information. After this became public, the use of cookies was banned on all federal Web sites. But, you wanted a scary example of just how troublesome these banal little text files can be? Here you go.

I go through security issues at several points within this site, but one thing for Net people everywhere to remember is the need for a firewall. The two best on the shareware and freeware market are ZoneAlarm and BlackICE; unfortunately, they don't coexist very well on the same machine, so you'll have to go with one or the other. (I know BlackICE isn't strictly a firewall.) These and other protective programs are listed on my Shareware Antivirus and Security page, and my take on Zone Alarm can be found in Issue 17 of my newsletter.

Netscape calls them "bookmarks," MSIE calls them "favorites," but whatever you call them, having your browser keep up with your favorite Web pages is a very good thing. Pressing Ctrl+D works for Netscape, while you have to use the "Add Favorite" menu command in MSIE. One neat trick that works for both browsers is to right-click in a blank area of a Web page and choose either "Add to Favorites" or "Add Bookmark" from the resulting menu.

Make your bookmarks your home page. In Navigator 3.x, click Options, choose General Preferences, and under Browser Starts With, replace the URL with the path to your BOOKMARK.HTM file (usually under C:\PROGRAM FILES\NETSCAPE\USERS\yourname). In Navigator 4x, select Edit/Preferences and under Category choose Navigator. Under "Navigator starts with," make sure the Home Page button is chosen, and replace the URL address in the Location Box with the path to your bookmark file. You can't do the same in MSIE, but you can make MSIE use your Navigator bookmarks file as a home page. Open IE 3x or 4x, click File/Open, choose Browse, find Navigator's bookmark file, click Open, and then click OK. When Navigator's bookmarks are displayed, click View/Options and click either the Navigation tab in IE 3x or Internet Options/General in 4x. In the Startup area, click Use Current and choose OK. Every time MSIE loads, so will Navigator's bookmarks. Mozilla automatically imports IE's bookmarks if you let it.

It's easy to transport your old MSIE Favorites or Navigator Bookmarks to a new PC. Just go through File/Import and then Export to save the bookmarks as an HTML file. Copy the file to a floppy disk, a network folder, or an e-mail attachment. On the new computer, choose File/Import/Export to transfer the old bookmarks to the new machine.

Both MSIE 4x and Navigator 4x have extra toolbars; use these for giving your two or three favorite sites one-click shortcut buttons. Toggle the Link Toolbar in MSIE by clicking View, Toolbars, Links. (MSIE 3x lets you do something similar with its Links function; click View, Options, General and check the Links box.) On the menu, click Favorites and drag any URL or folder to the Links bar. With Navigator, open the Personal Toolbar by clicking View, Show Personal Toolbar, press Ctrl+B to edit your bookmarks, then drag bookmarks onto the toolbar. You can get 6 to 8 sites on the toolbars before they become too cluttered. Yes, the newer versions of MSIE and Netscape include this function.

The buzz these days is digital Web connections, whether it be ISDN, satellite, ADSL, or what have you. Find out what's available in your neighborhood by surfing to www.getspeed.com/. Enter your address, area code, and exchange, and in return, the service will check out what's available to you, and link you to service providers. DSL-only info is available at www.2wire.com/.

Turn off Call Waiting by entering *70 before the number you're dialing (a few areas use 1170 instead of *70). Call Waiting can easily let an incoming call bounce you offline. Call Waiting automatically resumes when you disconnect.

Win 95 holdouts: a little-known item called the MTU (Maximum Transmission Unit) may be drastically slowing your Web access if you're using dial-up. It lurks in the Registry, and was set by the guys at Microsoft at a level that gags your PC's ability to process data packets at top speed. You can fix it by gingerly tinkering with the Registry using your copy of RegEdit. (This problem was one of the many bugs fixed in Win 98/ME, though it's worth checking if you're using these OSs.) Use RegEdit's Find feature to search for MaxMTU, repeating the search if necessary by pressing F3. Once you've found it, right-click on MaxMTU in the right pane, choose Modify, and change the Value Data to 576. (The default is 1500, which works well with Ethernet and broadband connections but not so well with ISPs, who use 576-byte packets that don't like the 1500-byte interface.) Then close the registry and reboot. Scared to play in the Registry? You're wise. Let a neato freeware program called PPP-Boost do the job for you. Locate it at www.c3sys.demon.co.uk/. TweakDun 2.23 from www.pattersondesigns.com/tweakdun/ performs a similar function. Win 98/ME and XP users, you can sneer; your OS does a better job of optimizing TCP/IP transmissions, and the MTU can be set for Automatic, which obviates the need for Registry hacking. Warning: not all ISP's use the 576 default. In this case you're better off using a free program called MTUSpeed Pro 4.10 at www.mjs.u-net.com/ or buying a copy of CheckIt Net Optimizer (details from www.touchstonesoftware.com/) or TweakMaster (www.tweakmaster.com/). These programs automatically test your connection and determine the optimum MTU settings.

A setting related to MaxMTU is RWIN, the Receive Window setting. It's not so easy to find the optimum RWIN setting for your machine. You can use the above-mentioned TweakMaster to optimize your RWIN settings, or you can check the Navas Cable Modem/DSL Tuning Guide at cable-dsl.home.att.net/ and DSLReport's TweakTester II at www.dslreports.com/tweaks/.

In the days before Windows XP, a corrupted IP installation could often be fixed simply by removing and reinstalling TCP/IP. In most cases, the IP-related files remained intact, but some related Registry keys would be corrupted beyond repair. You can't uninstall TCP/IP in Windows XP, because there is no Uninstall button for this protocol. According to Microsoft, that is because TCP/IP is an integral part of the operating system, and removing it would cause major problems. You can, however, use the Windows XP command line utility NetShell to reset all IP-related Registry settings to their default values. The result is a brand-new TCP/IP configuration. The NETSH.EXE program is located in the C:\WINDOWS\SYSTEM32 directory. To use the program, enter the command:
NETSH INT IP RESET filename
You must specify a filename, such as IPSTUFF.TXT. After NETSH.EXE runs, the file will contain a detailed log of the Registry keys that were modified.

Another way to speed up modem transmissions is to reset your modem's Maximum Speed Value (or Maximum Port Speed). This controls how fast your modem connects with your computer. Go through Control Panel, click Modems, and highlight your modem. Then click Properties. Set the value according to your modem speed, as listed below.

  • 9600bps = 19200

  • 14.4Kbps = 57600

  • 28.8Kbps = 115200

  • 33.6Kbps = 115200

  • 56Kbps = 115200

  • ISDN = 230400

The Internet Connection Wizard configures Windows and your dial-up modem to connect with the Internet. AOL users get this done for them automatically; some, but not all, other ISPs require you to do at least some of the configuring yourself. To properly configure the ICW, you need the following information: the phone number you need to connect to the Internet, your Internet logon name, your Internet password, your e-mail address (many times this is the same as your logon name), your e-mail password if different from your Internet password, the type of e-mail server (POP3 or IMAP), the name of the incoming and outgoing (SMTP) e-mail server or servers, the name of the news (NNTP) server, your news-server logon name and password, and optionally, the Internet Directory Service (LDAP) name, logon, and password. Your ISP should be able to provide most all of this information; if you don't intend on connecting to any newsgroups, the NNTP and news-server info won't be of much use to you. You can access the ICW through Programs, Accessories, Communications, Internet Connection Wizard. A few notes: if you ask it, the Wizard will attempt to find an ISP for you to use; this is a tedious and inaccurate process. You're better off making your own ISP decisions. For the connection name, type the name of your ISP. If you need to change information (i.e. use a different phone number), then just run the wizard again. Test-drive the whole thing by trying to connect to the Net.

Tweak your Dial-Up Networking connection to squeeze performance out of it: Make sure TCP/IP is turned on and Net-BEUI and IPX/SPX is turned off. Go into My Computer, double-click on Dial-Up Networking, and on Properties/Server Type, and uncheck the Net-BEUI and IPX/SPX boxes. Turn off extraneous entries in the Networking applet by accessing Control Panel, clicking into Network, highlighting your Dial-Up Adapter, clicking on Properties/Bindings, and unchecking everything except TCP/IP. (Windows may need to rebuild a driver information database, and it will ask to restart.) Initiate auto redial in DUN by starting My Computer, opening Dial-Up Networking, choosing Connections/Settings, and checking the Redial box. And some users find that their DUN's insistence on dialing "1" before the call-up number is a problem, particularly when the ISP requires them to dial a local number using the area code. Disable this by right-clicking My Computer, choosing Explore, double-clicking Dial-Up Networking, right-clicking your connection and choosing Properties. On the General tab, uncheck the box that mentions "use area code" (it may say "use country code and area code" or "use area code and dialing properties"). Now Windows will dial the number you enter in the Telephone Number field without adding on anything.

The Internet uses the DNS (Domain Name Service) protocols so that we don't have to type URLs like http://345.01.225.21; instead, we can just type www.fubar.com/ and save strain on our brain cells. (It also works with host names such as \\MailServer, but let's not worry about that now.) A little-known feature (lifted directly from UNIX) in Windows 98 SE or later lets you keep a table of host names and IP addresses on your own computer. If this file, called the Hosts file, is present, Windows uses the IP address from the file without consulting a DNS server. The Windows Hosts file can be found in C:\WINDOWS\SYSTEM32\DRIVERS\etc. (In Windows 98 SE, the Hosts file is located in the WINDOWS directory.) The plain-text Hosts file contains one line for each entry. Even if you haven't created the Hosts file, it's there, with a single entry that defines localhost. (Localhost is an alias used for testing, and it always refers to 127.0.0.1, the IP standard loopback address.) You can add your own entries to the Hosts file using any text editor, such as Notepad. The first (and less useful) way you might use this is to add the names and IP addresses of commonly used Internet hosts, so that Windows does not have to look up the address each time it connects to a given host. But most DNS lookups are so fast that you won't notice any performance increase. The second, more useful way to use Hosts is to create a dead-end address, known as a hacker IP address, for ad servers or for Web sites that you want to block. For example, the entry 127.0.0.1 adserver .annoying.com tells Windows to use 127.0.0.1 to connect to Adserver.annoying.com. Since that address doesn't exist, you'll never see the ad. You can use the Hosts file as a cheap and dirty content filter in the same way: simply create an entry for each host you want to block, using the address 127.0.0.1. More details about this procedure are available from www.junkbusters.com/. There is also the shareware or freeware way: Legion, from www.actionplus.com/products/legion/, is a $10 utility that, after you import your Netscape bookmarks or MSIE favorites, pings each listed Web site and lists its IP address into the hosts file.

Here's some tips on troubleshooting your Internet connection:

  • When your browser keeps refusing to log onto Web sites and you get "Connection with the server could not be established" or "the server does not have a DNS entry," you have several possibilities. Your dial-up connection could be faulty; your phone or power cords are faulty or improperly seated in their sockets; your external modem is not turned on; your DNS and Gateway settings in your DUN connection's Properties sheet isn't correct (go into Dial-Up Networking, choose Server Types, click TCP/IP settings, and check that the DNS server IP addresses in the resulting window are correct -- get them from your network administrator or ISP if you don't know them -- and make sure the "Use default gateway" option is checked; try to "ping" the Web domain name from an MS-DOS prompt, then try pinging its IP address -- if you can ping the IP address but not the domain name, then you have a DNS configuration problem either on your PC or on your ISP's server. Don't forget that sometimes sites go down without warning.

  • If you can't seem to connect to one or two specific Web sites, check to see that you're typing the URL correctly (some are case-sensitive, sometimes the damn thing just won't load the first time through -- click Stop and then try Reload).

  • If some, or all, of the Web sites you visit take forever to load, then you have several options here, too. The simplest is to turn off the graphics -- text loads much faster than graphics. Check the speed of your dial-up connection by clicking the taskbar icon -- if it's slower than it should be, disconnect and try again. Ask the phone company to check for line noise. Make sure your ISP supports your modem's top speed. You might consider using an uninterruptible power supply to ensure that all your data gets through. If you still move slowly, try pinging several different domains or IP addresses (see below for a description of "pinging"). If the pings display time results (showing how long it takes your PC to communicate with the server) shows somewhere in the 200- to 500-ms range, the remote servers are probably just busy. If you keep showing slow pinging, complain to your ISP.

  • If you're having problems connecting, and you have voice mail, delete them. Some voice-mail systems place a tone on the line to indicate that you have messages; this tone may interfere with your modem's functioning.

It never hurts to keep your ISP's info onhand in case of problems. Back it up to a file by opening Regedit (Start, Run, Regedit), pressing Enter, and choosing Registry, Export Registry File. When the Export Registry File dialog box appears, name your file ISP. Next, choose a location for your new file and click Save. Close the Save As dialog box. To close RegEdit, choose Registry, Exit. To restore your ISP settings, all you have to do is double-click ISP.REG, and Windows will merge the file with the Registry. This does not save any of your passwords, but it will save the info that you need to avoid calling your ISP again.

Need to transfer your DUN settings from one computer to another? The data isn't in a file, but stored in the Registry. You need to go through Regedit, navigate to this key: HKEY_CURRENT_USER\RemoteAccess\Addresses, and export it to a REG file by choosing Export from the Registry files. The results will be in a file called DUNS.REG that you can transfer to a different computer; just double-click the file to have it merge with the second computer's Registry. There's also a much easier way to skin this particular cat: open My Computer, double-click Dial-Up Networking, and drag one or more of the connection icons to a floppy disk. Then use the floppy to install the DUN info on another machine.

Here's a tricky little bit: When you use a phone company's answering service, the phone system produces an interrupted dial tone for a few seconds to let you know you have messages. When this happens, your modem may decline to dial because it thinks there is no valid dial tone. Rather than always checking for messages before you sign on to the Internet, you can just add a little extra delay to the modem dialing. To do this, click Start, Settings, Control Panel. When Control Panel opens, double-click the Modems icon. In the Modems dialog box, click your modem to select it, and click "Dialing Properties." Under "To Access An Outside Line," add three commas to both entry boxes and click OK. This tells the modem to delay before dialing. Next, click Properties and click the Connection tab. Deselect the "Wait For Dial Tone Before Dialing" check box, then click OK. Back in Modems, click Close to close the dialog box. Since each added comma represents a one-second delay, the modem will wait for three seconds before it tries to dial. This should be enough time for a normal dial tone to appear.

You can see if your PC and Internet connection will work better with a 32-bit driver. Just go through Control Panel's Network icon, click on the Adapters tab, click on the adapter you're using, and click Properties. If a 32-bit driver is listed as available, select that. Follow the on-screen installation directions to install it, and cross your fingers. (Note which driver you were using, in case you need to go back.)

Microsoft has a Web site out there, www.computingcentral.com/topics/bandwidth/speedtest500.asp, that tests your connection's download speed in kilobits and kilobytes per second. The kilobits per second, or kbps, rate, is useful for comparing your current connection speed to the rated maximum for your modem or connection type. The kilobytes per second, or KBps, is good for estimating how long a download will take. Check here first to see if your connection is as fast as it ought to be. Another good place to check projected download speed is at www-sci.lib.uci.edu/HSG/AATimeCalc.html. It's not a real-time, individual calculator (i.e. it doesn't monitor your machine's particular connection), but gives you a general idea of the download time based on your connection speed. The good thing is that the site offers over 14,000 other calculators, including everything from focal length and exposure times to how much distance your car needs to stop at a traffic light.

If you're online, you believe a site is down, and you want to know for sure, "ping" it by opening up a DOS window (go through Start, Programs, MS-DOS Prompt) and type in PING WWW.FUBAR.COM/ or whatever the URL of the site in question is. If the site is up and running, you'll get some numbers back; if it's down or traffic is sloooow, you'll get a "Request timed out" message.

Pinging is a good tool for checking general connection speed as well. Open up a DOS window while online just as above, and ping a site -- Yahoo! (www.yahoo.com/) is a reliable choice. Ping reports back with the amount of time, in milliseconds, it took a signal to travel to the site and back. A few millisecs indicates a speedy connection, but a report of a couple hundred or more indicates slowdowns. Time-outs (which occur when the ping attempt gives up on receiving the return signal) indicate a real problem. Now, try this: ping your own ISP -- usually www.yourisp.com/, replacing the "yourisp" with your provider, works. If the ping results show a significantly faster connection to your ISP than to the remote site, then the problem is likely in your provider's connections. If you're concerned enough to contact your ISP's technical support, give them something to chew on by pinging several different sites, collating the results in a text file, and e-mailing it to them. For example, you might ping Yahoo! 25 times by typing PING ~N 25 WWW.YAHOO.COM >C:\TEST.TXT -- this sends a ping to Yahoo 25 times and automatically sends the results to TEST.TXT. Should the numbers between your test site and your ISP come out roughly the same, the problem is likely between you and your ISP. Find out if there's any reason your ISP's modems wouldn't work well with your own. Check your modem and serial port configurations (go through the Modems applet in Control Panel and make sure the modem driver listed is the same as the hardware you have installed). Reset the maximum speed as listed earlier on this page. If none of this helps, you need to talk to your phone or cable company.

Sometimes your modem will "time out" during long downloads, long delays, or file transfers. Reset the timeout variable by going into the Registry. In RegEdit, open HKEY_LOCAL_MACHINE / System / CurrentControlSet/ Services / Class / Modem / (Modem Number) / Settings. Double-click on Inactivity Timeout and change the number in brackets to the amount of minutes you want the inactivity timer to allow. For example, enter S19=<30> for a half-hour delay.

A rather obscure little snippet that may cause a few of us to inexplicably timeout when trying to access well-known sites resides in the HOSTS.SAM and HOSTS.BAK files. The HOSTS file is used in the process of resolving IP addresses such as http://207.46.131.21 into a host name such as support.microsoft.com/. Occasionally the file will become corrupt and cause the user to be unable to access Web sites. The easiest way to deal with this is to hunt these files down in your Windows folder and rename them -- say, X and XHOSTS.BAK. They should no longer be accessed by Windows and should cause no more trouble. If you experience other Internet or network problems, though, you should restore the filenames and look for an alternate solution. Info on this little tweak is at support.microsoft.com/support/kb/articles/Q172/2/18.asp. (A more generic explanation of the HOSTS file is found earlier on this page.)

Windows gives you a handy little modem icon in your system tray that flashes when you're connected to the Internet (some ISP users may not get this). If the flashing red and green lights annoys you, you can lose the icon by following this procedure. First, go through Start/Programs/Accessories and choose Dial-Up Networking. In the resulting dialog box, right-click on your dial-up connection icon. From the pop-up menu that appears, choose Properties. In the resulting Modem Properties dialog box, click Configure and then Options. Uncheck the checkbox beside "Display Modem Status." Click OK. Now that flashing annoyance should be gone. Warning: if you have more than one ISP or dial-up connection, you may have to do this for each connection.

Tired of being disconnected while you feed the cat? Many ISP's, most notoriously America Online, disconnect you at a moment's notice, even if you're downloading a file or writing an e-mail. These annoying little features are called "internet service timers," and no one sees them disappearing any time soon. Fight back with "anti-timer utilities." Check out a program called StayConnected! from www.inKlineGlobal.com/products/sc/index.html. Not all ISP's are provided for by this program, but AOL is. Another freebie that works with AOL is Keep It Alive 2.2, from www.geocities.com/SiliconValley/Garage/7334/Kpalive.html. Also, AOL can be difficult to connect to, with infuriatingly long delays in getting through, endless busy signals, etc. etc. A freeware program called AOL95 SuperFreeTools used to be available for AOL/Win 9x users; check out the shareware boards, since SFT's home page, www.bluefront.com/aolsft/, seems to have disappeared. SFT automatically redials AOL until it makes a connection, enters your screen name and password, minimizes the Welcome news window, and zaps AOL's reminders that you've been online for x minutes. You can even set it to answer intrusive IM's. (The author of AOL SFT, Lou Moccia, has discontinued offering his products for the time being due to his extreme dissatisfaction with AOL. If you don't already have his wares, you can't easily find them now.) Another stay-on utility is the $20 Stayon Pro from stayonpro.com/. You can also try RAS+95 (available for free at www.zdnet.com/downloads/) and activate its ping monitor. Terminator (www.tpasoft.com/) is a $5 goodie that works with AOL only. RascalPro (from www.basta.com/) includes a pinger that pings your ISP every few minutes to keep you connected; drawbacks are its inability to work with AOL, and its cost ($30). Other ways are to set your mail reader to check for new mail every 10 minutes (Outlook Express and Eudora do this easily), to use your Active Desktop or PointCast system to "push" information over your connection just frequently enough to keep connected (see the Real Time Push archive at www.davecentral.com/realtime.html for good push content options), or to crank up RealNetwork's RealAudio and listen to Internet radio (www.real.com/, www.spinner.com/, radio.lycos.com/, and radio.yahoo.com/ are some of the best Net sources, but many local radio/TV stations also feature Internet broadcasting). You might also consider switching to a regional ISP; they tend to be much less sticky with their interrupts. (AOL says that the use of anti-timer utilities is a violation of the user agreement, but they don't enforce it...and how could they?)

Another way to stay connected is by pinging your ISP every few minutes to keep your connection alive. Several free- or shareware ping utilities are out there: some of the best are the Internet Anywhere Toolkit 2.1 ($15) from www.tnsoft.com/products_ia_tk.html (turn on automatic pinging by clicking on the Endless button on the Ping tab, and setting the Delay interval for however many microseconds you want to wait between pings -- a 5-minute delay would be 300,000 milliseconds), the Stealth Ping ($25) from www.mcs.net/~orvonton/ (sends a ping undetectable by ISPs, which sometimes have anti-ping devices operating), Top Jimmy TJPing Pro from www.topjimmy.net/tjs/ (the freeware version doesn't have automatic pinging, and you want this, so ante up $12.50 -- it also offers traceroute [see below] and lookup functions), or NeoTrace ($19.50) from www.neoworx.com/, which also offers traceroute.

If you're still using Win 95, make sure you have the latest Windows Dial-Up Networking software, DUN 1.3. Check your version by going into Windows/System, right-clicking on RASAPI32.DLL, and selecting Properties. If the version is not 4.10.1903, you're out of date. Download the current version from www.microsoft.com/windows/downloads/
contents/dun13win95/default.asp.
Ignore the message that tells you to get the new version of Winsock before installing DUN 1.3, but make sure to install the Winsock2 DLL file immediately afterward: get it from www.microsoft.com/windows95/info/ws2.htm. Win 98/ME users, don't worry about this one.

If you get punted offline a lot, try this to stay connected longer: Go through Start, Settings, Control Panel, Modems. Select Properties, Connections, Advanced. In "Extra Settings" type S10=50. This will force your modem to stay connected for 5 seconds after receiving a disconnect signal; often this will be enough to stay connected. You also may want to do a little self-diagnostic with the Modem applet in Control Panel. Go through Control Panel, select Modems, and choose Diagnostics. Select your modem from the list and choose More Info. You should get a bunch of incomprehensible info about port settings, interrupts, and AT register settings.

Sometimes pages take an annoyingly long time to load. One way to handle it is to hit the spacebar; this will force the text to load first, and let the graphics load later. That way you can read while the graphics load. Another trick is to click Stop and then click Refresh. Sometimes just starting over will get you a faster download.

By the way, you can't stop file downloads by clicking Stop. To stop a file download, click Cancel in the Download dialog box.

Stop your modem from squealing by setting the speaker volume in the Control Panel/Modem applet, or go through Start, Programs, Accessories, Communications, and select Dial-Up Networking. Right click your key dialup connection. Select Properties and the Configure button under "Connect Using." You should see a volume level for the modem you have installed internally or externally.

Like borrowing graphics from Web sites? Well, the fact is that almost every graphic on the Web belongs to someone, and more than likely when you snag it (right-click and choose "Save Picture As," if it had slipped your mind) you're stealing it. In practice, unless a Web author takes steps to "watermark" or code-protect his work (many artists do this), almost every graphic appearing on a Web site is fair game. If you're into creeping serious graphics and using them yourself, the more visible and less commercial your site, the more likely you are to get noticed. Myself, I follow the same line of thinking as with home taping -- it's what you use it for that matters. As for saving Web graphics, you're limited as to what format you choose to save them as. Basically, your choices are whatever the format of the graphic (usually .GIF or .JPG/JPEG, though you see others such as .PNG) and .BMP, the Microsoft bitmap format. AOL users who like the .ART work on AOL, save these graphics as .BMP files.

Want free unlimited Internet access? Swap your demographic data for free online service at NetZero (www.netzero.com/). Aside from giving NetZero basic personal info designed to make it easy to target you for advertising purposes (spam spam spam spam....), NetZero appends a permanent, cycling ad banner to your open browser window. It also forces you to go to its home portal page, Guide.Com, before you blast off into the Web itself. And most annoying, NetZero constantly tracks your Web surfing, noting the sites you visit in order to "target" you for ad content that appeals to you. Definitely not a choice for those interested in private surfing, but if you don't mind being a target for ads, NetZero lets you surf for free. (NetZero and Juno have joined forces, and NetZero may not offer free surfing any longer. It's still cheaper than regular dial-up.) NetZero isn't the only player in the free-ISP game; IFreedom and MSN have leapt into the fray, and AOL is considering providing low-cost or free Internet access to members of its associate, MyShoppingClub.com. In the U.K., Freeserve and AOL (!) are two of the biggest free providers. Others newbies in the game are 1stUp.com, Address.com, BlueLight.com, Free ISP, FreeI.net, Juno (the venerable e-mail service and Web portal, which may not offer free Web access any longer), Lycos, Surfree.com, WorldSpy.com, Xoom.com FreeISP, and for free DSL use, FreeDSL and INYC. Note: I have it on very good authority that Juno is horrendous. I can't tell you what ISP to use, but I know I won't ever have it on my machine. Sorry, Juno. As for free ISPs in general, I can't do better than to quote DummiesDaily on the subject: "Free Internet service providers have a lot to offer, but they are not for everyone. Here's the basic idea, from the free ISP's point of view: They want to gather information about you and use that information to sell you stuff. If you're comfortable with that arrangement, you and the free ISP will get along famously. If not, your relationship will always have an undercurrent of tension."

Keep up with the ever-changing world of free ISPs at www.freedomlist.com/.

And speaking of "unlimited access," you might want to reread your ISP's Terms of Service regarding that subject. Some local, and national, ISPs are prodding customers recording "unusually high amounts of time online" to reduce their surfing. Lots of ISPs frown on software designed to keep users from getting punted offline, and there are other rules -- one e-mail provider even gets shirty if one of its clients uses it to transmit profanity over the Net. Read your TOS agreement and be ready to defend your inordinate surfing time if necessary.

Here's another way to create a home page with custom links by using Microsoft Word. In Word, select Tools and choose AutoCorrect. Select the "Format As You Type" tab and make sure the "Internet and network paths with hyperlinks" check box is checked. Create a new document in Word and type in a description and URL address for each of the sites you want listed on your custom home page. Save the document in "Web Page (*.htm; *.html)" format. Now open your browser. If it's Internet Explorer, click on File, Open, Browse and select the page you just saved. If you use Netscape Communicator, click on File, Open Page, Choose File. When the page is displayed in your browser, make it your default home page. To do this in IE, click on Tools, Internet Options, and click on the Use Current button. In Netscape click on Edit, Preferences, Use Current Page. From now on whenever you start your browser your custom home page will appear.

Both MSIE and Navigator can be used as search engines. In IE, type the words GO or FIND or ? followed by a space and then whatever keywords you want, and MSIE will launch a MSN search (you can choose a different engine if you like). Type two or more keywords in Navigator's address bar and Navigator will search Netcenter for those keywords. Searching for only one keyword in Navigator requires you to type a +, a space, and then the word. Navigator 4.5 even offers you a feature called What's Relevant that finds related content to your searches.

Some framed sites force their frames on you when you try to leave them, making new pages display inside their frames. Not cool, and a deliberate attempt on the Web designer's part to keep his site in front of your face. MSIE users can get out of this by going back to the framed page, right-clicking the link that you clicked on earlier, and choosing "Open in New Window." Close the old page. Netscape users, right-click within the frame, choose "Open Frame in New Window," and close the old page.

Want to just refresh what's in the frame and not the whole page? Right-click inside the frame and choose Refresh. (Clicking Refresh on the toolbar reloads the whole page.) In MSIE, choose Refresh to reload only what's inside the frame; in Navigator 4x, right-click and choose Reload Frame.

Sometimes nasty Webmasters design their sites to "hijack" your browser's Back button -- no matter how many times you click it, you can't leave the site. Bad manners, to say the least, and annoying for us. There's no quick fix because it's in the site code, but you can get around the problem by right-clicking the Back button, which will give you a list of the sites you've recently visited. Choose one, left-click it, and you're out. Sometimes the Forward button is similarly hijacked; the same trick works with that button, too. You can also go through your History menu to get out of the obnoxious site. You might also e-mail the site and tell them that you don't appreciate their little code trick and won't be back. Note: a new technology nicknamed "Ooqa Ooqa" is now available for Webmasters to use in reconfiguring your browser. Weather.com is experimenting with it, as are some other major providers. If this technology takes hold, expect to see your browser routinely have its search engine, home page, toolbar design, and other configurations changed. United Virtualities, the maker (and creator of "shoshkeles", the pop-up ads that take over a browser screen before loading of the clicked page is complete) says that users will always have the option to turn the intrusions off, but I doubt that. We can just hope that for every intrusion, some white knight software programmer provides us with a counter.

"Spyware" is software, usually free, that performs a useful function but also sends back info on your computer to its parent company. Go!Zilla is a notorious example of this, but there are others (Gator comes to mind -- see for yourself at www.cexx.org/gator.htm). Programs like Ad-Aware and OptOut hunt down spyware on your system. You can find lists and descriptions of spyware programs and vendors at the following sites: www.spychecker.com/, www.spywareinfo.com/, www.alphalink.com.au/~johnf/dspypdf.html, www.infoforce.qc.ca/spyware/enknownlistfrm.html, and www.globalnet.cz/spyware/list.html, among others. Find out more about spyware at my Virus and Spyware page.

Something similar, and relatively new, is "foistware" -- products that install unwanted extras on your system without your permission or even knowledge. Two culprits, NewDotNet and Webhancer, are currently making the rounds. Both can interfere with the functioning of your machine, sometimes to the point of making it unworkable. Check out your system in Add/Remove, and if you find either of them, lose 'em. According to a Langa List reader, NewDotNet seems to come with Earthlink, @Home, Juno, Webshots and NetZero; Webhancer comes with AudioGalaxy and Bearshare (both post-Napster P2P programs). Another one is Surf Safari, a surfing/shopping links program that runs in a small area on top of the browser window. Surf Safari comes along with NetZero, so be warned. We can also add TopText, which adds ad-sponsored links to any Web site you visit. TopText comes with a utility called Kazaa Media Desktop, among others; keep this one off your machine also. (Kazaa has just added a "stealth P2P network" access utility inside their program, which can turn on your PC without your knowledge and use its resources for its own ends. Now that's going over the line!) Others that come to mind are Gator and eZula, two firms that bundle foistware programs along with just about everything they market, whoever lurks at www.lop.com/ (I don't know who they are, since I ain't getting near the place), and VX2, a little beastie that creeps in from AudioGalaxy, Onflow, and other sources. Sneaky little buggers, all. The best way to purge your system is to use the free Ad-Aware program, available from www.lavasoft.com/.

While we're on the topic, some slick Webmeisters are placing a .DLL file called IEHELPER.DLL on people's machines. This file causes pop-up ads to appear every time you turn around, even on sites like this one that don't use ads. Go through Find (or Search) to see if this file is on your computer; if so, send it to the Recycle Bin. Assuming your browser behaves without it (it should), then delete it. Presto, fewer pop-ups.

A less obtrusive browser plug-in is Snippets, a freebie from www.snippets.com/. The idea is that Snippets constantly searches selected Web sites, such as eBay, stock market update sites, or whatever, and displays selected information whenever you run your cursor over the Snippets-provided icon. Get the lowdown from the above URL.

Recently a site called GoHip has blitzkrieged some users by adding an unwanted "browser enhancement," which sets itself as their default start-up page, drops pop-up ads galore on them as they surf, etc., and has proven remarkably difficult to remove from people's computers. One user complained that even after uninstalling and reinstalling both MSIE and Netscape and deleting all GoHip entries in his Registry, he still couldn't purge the infestation. GoHip has bowed to pressure and has made a removal utility available to users plagued with too much GoHipness. Surf to www.gohip.com/remove_browser_enhancement.html to find the utility, along with instructions on how to use it to de-hipify your machine. I've thought about surfing to GoHip to see what the ruckus is all about, but on second thought, I think I'll just pass this along and stay the hell out of that little Web swamp.

One of the latest and most egregrious of hijackers is Lop.com. If your home page, default search engine, and even 404 Error pages are being yanked to Lop, you've been hijacked. The owners, C2 Software, profess ignorance of the problem -- it's just advertising, they mewl, what's the big deal? -- but the rest of us hate it. Some folks, who have to download Lop's software, often from sites such as MP3-2000.com and MP3Yes.com, find themselves with new browser toolbars, desktop icons, and more, all courtesy of the aggressive admeisters at Lop. Most sites advertise "Lopware," as we'll call it, as adware designed to allow access to premium content. Sneaky, especially when scurrilous "advisors" have been advising Lop on how to make the download completely automatic and surreptitious. If you've been Lopped, visit lop.com/help.html for an uninstall routine, and keep your browser security settings on "high" to prevent automatic downloading of Lopware or anything else.

Overall, I have to agree with Anne Kandra of PCWorld on pop-ups, "hijacker" ads (those animations that jump out at you when you click into a site), and the like: "To the companies that use these ads: Stop it. They only make us hate you."

Toggle back and forth between Netscape's Bookmarks and IE's Favorites with FavTool, a little goodie from Microsoft. It's free for the download from www.microsoft.com/msdownload/ieplatform/favtool/favtool.asp.

Think that by dialing that 800 number to connect with your ISP, you're getting free phone access? Think again. Most ISPs charge a hefty rate to connect to them via 800 number, usually between $5 and $8 per hour. Only use an 800 number if you don't have a local phone number available and you can't find a cheaper long-distance connector (10 cents a minute works out to $6 an hour, for the math-impaired among us). Worse, with the constant restructuring of area codes, what is a local call today might not be a local call tomorrow. Just because you or your ISP connection don't dial an area code doesn't mean you're not making a long-distance call. Keep abreast of access number changes and make sure you're always using a local number. Americans can keep up with area code changes at www.nanpa.com/. British users, I understand that you're really nailed to the wall, as most British ISPs don't provide free access numbers. Yeesh.

This brings us to the dilemma of the road warrior who travels enough to make connecting with an ISP a potentially expensive process. We're talking 8 to 10 cents a minute on dialup fees here. A few alternatives: if most of your traveling is to the relatively civilized parts of North America, you might consider using AOL, Earthlink, or another national ISP as a backup. The big boys usually have a local number available in all but the wildest parts of the continent. (Other larger ISPs often have local access nationwide, more than you'd think.) Other ways to save money include:

  • Downloading your e-mail in one big batch and reading it offline. Compose replies offline, then go back on to send them in a second quick call.

  • Avoid pointless surfing. Find what you need online and get off.

  • Stick to the e-mail newsletters from the Web sites you frequent, and skip the rest. That keeps you in touch with the essential information you need, while keeping online charges down.

  • Download your favorite Web pages automatically each time you connect, then hang up and switch to offline browsing. Why pay for the time you spend reading a Web page's content?

If you're with a content provider such as AOL or MSN and you're tired of the Internet delays, replace that provider with a smaller ISP who just provides Internet access. A local ISP might be ideal, since you're not competing for bandwidth with a nation full of Webheads, but instead are sharing bandwidth with a relatively small number of locals. However, the frequent traveler might find an AOL account handy, as it provides easy access to your account from wherever in the US you happen to be. A number of hotels and conference sites even provide AOL hookups. Carry an AOL startup disk for backup, and log on with ease from just about anywhere. Or you may want to consider joining CompuServe, the granddaddy of 'em all. AOL bought out CompuServe and since then it has all but vanished from people's minds, but it's still there, with strong, relatively intelligent discussion forums (particularly on computer-related topics) and a huge variety of downloadable software, much of which isn't available anywhere else. CompuServe 2000 is much more buttoned-down and sedate than AOL, but some features of AOL have migrated over to CompuServe's structure, such as the Preferences icon-based menu and the embedded MSIE browser. CS 2000 uses a clone of AOL's e-mail service, also, which doesn't endear it to some users. But so far CompuServe hasn't quite become a pale, gray-flannel ghost of AOL, which is what many pundits and users feared. It's still worth consideration. Check it out for yourself at www.compuserve.com/.

Printing Web pages can be a frustrating task, resulting in dozens of blank pages spat from the printer, oddly printed or offset pages, pages printed so lightly that they can't be read, graphics stranded on pages by themselves, bizarre text formattings, or even printer lockups, browser crashes, or system screwups. Fun, huh? While you can't do much about the Web pages' formattings that give your printer schizophrenia, there are some things you can do to lessen the problems. MSIE 5 users, use the File, Print command to access the Print dialog box. From here you can have your printer print a table of links associated with the Web page. (Warning, a Web page with lots of links can crank out lots and lots of pages.) Under the File, Page Setup menu, you can adjust the page margins and orientation, as well as customize Web page prints with header and footer info. Play with the options to see what you can force the printout to contain. Navigator 4.08 and beyond handles things similarly to MSIE 5, providing a Page Setup menu that lets you set page options, margins, headers and footers, etc. Navigator's Print Frame option lets you print the contents of a selected frame without printing the entire page; MSIE lets you do that by having you right-click the interior of the frame and selecting the Print option from the menu; you'll get a box giving you the option of printing everything, printing only the selected frame, or printing each frame individually. MSIE has a neat little effect called Print Target; right-click a link and select this to print a page without actually loading it in the browser. Hewlett-Packard and Canon provide useful Web printer utilities for use with their printers; visit their Web sites for more info.

One way to actually do something about keeping your children's minds free from Internet smut is to check out www.neted.org/. This site gives information about the efforts of a 15-member tech company coalition to offer Net safety tips, a guide to browser filters, how to report offensive sites, and guides to child-friendly content.

Currently AOL is the only "content provider" worth the label, since it assimilated CompuServe, MSN is struggling (though Microsoft still has plans to topple AOL from its throne using its new, very hyped version of MSN), and Prodigy has reconfigured itself as an ISP. However, the void is being filled by "web portals" - Web-based content providers who offer news, chat services, stock reports and other business interests, shopping, e-mail, personal home pages, and other proprietary goodies, with the idea being that you select one of these "portals" as your home page and make it the hub of your Web surfing. The best news is that these new portals are free. Who are they? You've probably already visited some of them. Search engines such as Yahoo!, Excite, AltaVista, Lycos/Hotbot/Tripod, InfoSeek, and NBCi (formerly Snap!) are plunging into the fray, along with entries from rivals Netscape (NetCenter, now merging with AOL.com) and Microsoft (Internet Start) and less satisfactory offerings from AOL.com, Planet Direct, and GeoCities (now combined with Yahoo!). At the moment Yahoo! and Excite seem to have the jump on their competition, but look for the other guys to improve. (Yahoo! and Excite are driving hard towards the "online community" concept, including user-configurable chat sites, personal start pages, message boards, and calendars. Yahoo! is even sponsoring Yahoo Clubs, which allow you or me to start online communities based on any topic of interest, and Yahoo Calendar, a Web-based personal schedule service. Find out more from clubs.yahoo.com/ and www.excite.com/ respectively.) National ISPs are often affiliated with portals themselves: Earthlink and Mindscape both provide (or they used to provide) home pages connected to NBCi (formerly Snap!), MCI provides Yahoo!, Prodigy Internet connects with Excite, and several others such as Concentric and AT&T Worldnet give you a choice of several portals. Lycos has opened Tripod to its Asian, Indian, and European members. Other sources such as computer magazines and local newspapers are putting together portals of their own. A new concept is the "vertical portal;" a portal designed to appeal to a smaller audience and featuring tightly focused content, such as Family Education's portal, which is designed to attract children and their parents. Yahoo!, Excite, and others with broader appeal are being called "horizontal portals." Not everyone is thrilled by web portals; one tandem of columnists dismiss portals as "bus stops for newbies," and say that most experienced Web surfers use their own collection of bookmarks and turn to generic search engines/portals only as last measures. They point out that savvy surfers know to go to Amazon.com for book buying, Autobytel.com for car shopping, or to Newsbot for a headline fix. This seems reasonable for some, but this reasoning applies more to the relatively small number of technically savvy, highly Web-literate users out there. Many users are content to use a portal as "free parking" or an easy-to-grasp home site and leave the heavy-duty, streamlined surfing to those who spend the majority of their days on the Internet - which ain't the majority of users, believe me. Many ISPs have also embraced the concept of "personal start pages" as customizable portal pages for subscribers. Web gadfly John Dvorak has made his own "portal page" available for use as a home page; it's packed with useful links and boasts no advertising. Look it over at www.dvorak.org/home.htm. Make your own "portal page" with the help of Page1, a free utility from www.pcmag.com/download/. An easier method is to download PC Magazine's Page 1 from www.zdnet.com/downloads/; this preformatted personal start page can be easily customized to fit your needs by following the online directions. And MSIE 5x users can make home pages for themselves with the browser doing all of the hard work.

Lots of folks use both Netscape/Mozilla and Microsoft browsers, but they sometimes have trouble making the secondary browser understand that it isn't the one they wish used as the default browser. Here's how to make the other browser take a back seat: First, open the browser you want as your default browser; if it gives you a dialog box offering to let you choose it as the default, choose it. Then open the other browser and when it puts up its own dialog box, instead of choosing it as the default, choose the option that forces that browser to not show you that box again. Click No. What if you want to change default browsers from one to the other? To select MSIE 4.x over Netscape, open MSIE, choose View/Internet Options, click the Program tab, and check the box labeled Internet Explorer Should Check to See Whether It Is the Default Browser. The next time you open MSIE, it will offer to become the default browser. (MSIE 5 users, go through Tools/Internet Options.) To select Netscape Navigator over MSIE, find your personal Netscape user directory (typically a folder like C:\PROGRAM FILES\NETSCAPE\USER\username. Use a text editor like Notepad to open PREFS.JS, the JavaScript file that loads your preferences when you open Navigator. Find the line that reads USER_PREF("BROWSER.WFE.IGNORE_DEF_CHECK",TRUE) and change TRUE to FALSE. Save the file, exit Notepad, and restart Navigator to have it reset as the default browser. The easy way, of course, is to let a software utility do it for you. Try BrowserSwitch ($20) from www.coolware.com/switch/ to change default browsers with a single mouse click. (This is not shareware; it requires you to purchase it. Sorry.)

Most browsers are preset to their maker's home site (Netscape or Microsoft) or the PC manufacturer's home page. What a waste. Choose a Web portal (see above) or any other Web site that suits your interests. News junkies may want to select the CNN, USAToday or Nando site; business mavens might want to choose Business Week Online; sports fans might select ESPN's or CNNSI's sites; computer types might prefer ZDNet or C|Net. Or choose any site that you'd like to start from every time you fire up your browser, even this one if you like. For a list of Internet news sites, go to my own News Sites page.

Win 95 keeps a tight rein on your modem speed because the baud rate on the COM Port doesn't allow you to crank it. Go through Start, Settings, Control Panel, System, and access Device Manager, or use your shortcut. In Device Manager, click the + sign next to Ports (COM & LPT). Select the port your modem uses (probably COM1) and set the Bits Per Second to 115200 bps. This is the maximum for a "standard" COM port. If problems arise, set it back to its original value. System Monitor can also tell you if you're having trouble. (To determine which port your modem uses, click on the + sign next to the Modem icon in Control Panel and select your modem. Click on Properties and choose the Modem tab. Here you'll see which port your modem uses.) Also, for most modems, you can click Hardware in the Flow Control drop-down box.

Both Netscape and IE feature some of the same keyboard shortcuts: Ctrl+D sets bookmarks or adds to your Favorite list; Alt+Left Arrow takes you to the last page visited; Alt+Right Arrow takes you forward; Esc stops a page from loading; Ctrl+N launches a new browser window. Ctrl+W closes the active window. Ctrl+H opens the History folder. Ctr+l-F opens the Find dialog box. Ctrl+L lets you open a new web page. Ctrl+B opens the Bookmarks or Favorites window.

Browser accelerators are programs that force Web pages to appear more quickly in your browser without forcing you to lay out the cash for a new modem or a fancy connection. They also add another level of complexity to your browsing. One of the most common ways these programs work is to "pre-load" pages from a Web site; while you're reading through Page 1, it's downloading the rest of the pages. A good program of this nature is Go Ahead Got It!, available for $20 downloaded from www.goahead.com/. Other programs of this nature include Imsi's Net Accelerator and Innovative's Java Booster, which also preloads the Java applets from the web pages you visit, preserving them on your disk so you don't have to reload them every time you visit that site.

To find out the path a Web site travels to get to your computer, while you're connected to the Internet run a "traceroute:" open a MS-DOS window and, at the C: prompt, type TRACERT "LOCATION NAME" where the location name is your URL (i.e. www.yahoo.com). A tracer program will begin at your computer and trace the signal through all the connections back to the originating computer. Several of the ping utilities listed above will also run a traceroute for you.

You always hear about "Internet traffic jams;" get traffic reports from The Internet Traffic Report at www.internettrafficreport.com/, from the Internet Weather Report at www.internetweather.com/, from MCI's traffic site at traffic.mci.com/, from MIDS Internet Weather Report at www.mids.org/weather/, from Netstat at www.netstat.net/, from UCLA's site at www.cns.ucla.edu/weather.html, or if you really want to dig into the nitty gritty, MAE at www.mfst.com/MAE/.

Some sites like to hide stuff from you. Locate the goodies by finding the ROBOTS.TXT file. In the URL address box, type www.fubar.com/robots.txt, of course substituting the URL of your site. This displays the files and folders that aren't in the search engines. To bring them up, type their filenames in the address box.

Downloading at 3 a.m. is a good way to avoid Internet snarls, but can be a good way to make your sweetie snarl at you. Try an automatic downloader such as NetAttache to download your programs for you. Visit www.tympani.com/ for a free 15-day trial. Other shareware and freeware utilities are available as well; one of n